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Enterprise CRM Architect (Engagement Lead)
Luxoft · Abu Dhabi
LeadFull-timeOnsite
Project description Customer is seeking a platform-neutral Functional CRM Consultant / Business SME to lead business requirement definition and ensure the RFP reflects clear, outcome-driven, vendor-agnostic functional ne
Skills
• Need a strong program manager with 15 to 20 years of experience to run the project. Required Experience • Strong CRM functional background (banking/CIB preferred). • Experience in requirements structuring. • Experience running vendor or platform assessments. • Strong workshop facilitation and stakeholder engagement skills. ____________________________________ Key Skills Business Process Design CRM Functional Expertise (platform-neutral mindset) Banking / CIB Domain Knowledge Requirements Capturing and Structuring Vendor Evaluation Support Stakeholder Facilitation Analytical Documentation Project Manager skills
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