"Escalation Specialist" Jobs in UAE

Escalation Specialist

TASC Outsourcing · Dubai

Position: Escalation Specialist Location: Dubai, UAE Contract Duration: 6 Months (Extendable) Salary: AED 5,500 per month * Language Requirement: Fluent Arabic & English (Mandatory) Role Overview We are seeking an Esc

ICQA Escalation Specialist

Amazon · Abu Dhabi

DESCRIPTION Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Operations is at the heart of Amazon customer experience. Each action we undertake

ICQA Escalation Specialist

Amazon.com ·

DESCRIPTION --------------- Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Operations is at the heart of Amazon customer experience. Each act

Job Title- Escalation Specialist Type - Contract Contract Duration- 6 Months and extendable ( Based on performance and project availability) Work Location – Dubai Salary – 5500 Mandatory details/Skills Handle and re

Job Title – Call Centre Agent Escalation Specialist (Arabic Speakers) – 6 Months Contract Type - Outsourced Contract Duration- 6 months Contract Work Location – Dubai * Mandatory – Min 2-3 years of experience in a cal

Mandatory details/Skills: Handle and resolve escalated customer complaints received from the call center. Act as the primary point of contact for high-priority or sensitive customer issues. Investigate complaints thor

Reconciliation Specialist - ICD

ADIB - Abu Dhabi Islamic Bank · Abu Dhabi

Role: Reconciliation Specialist - ICD Location: Abu Dhabi Role Purpose: Perform the periodic reconciliation of Central Bank and Nostro Reconciliation and daily monitoring of Exception reports. Performing the End-of-Month

Technical Support Specialist-U A E

TALENTMATE · Dubai

Job Description The Gogo Technical Support Specialist-U.A.E . serves as a member of the Technical Support team to address customer inquiries, resolve issues, and handle escalations when necessary. You will perform troubl

Data Specialist

Paramount Computer Systems · Dubai

1.Operational Coverage Provide first-line triage for alerts, user queries and basic incidents; execute runbooks, escalate per SLA. Perform detailed analysis, tuning, rule creation, and remediation of incidents requirin

Network & Security Support Specialist

Kingston Stanley · Dubai

Network & Security Support Specialist – Dubai Key Responsibilities Serve as the Tier 3 technical escalation point for complex and high-priority incidents and change requests involving firewalls, routers, switches, VPNs,

IT Support Specialist (L1) - 6 Months Contract

Hays · Dubai

Job Purpose The IT Support Specialist (L1) is responsible for providing first-line technical support and ensuring a high-quality end-user experience across desktop, network, collaboration tools, and printing services. Th

Remediation support officer

Dicetek LLC · Sharjah

Investigate and resolve complex technical issues escalated from first-level support, ensuring minimal disruption to critical business operations. Develop and implement effective...

IT Support Specialist

Ignite Search and Selection · Dubai

What You'll Be Doing Acting as the go-to person for IT queries logged via phone, email, or in-person, triaging and resolving issues at first contact wherever possible Keeping the ticketing system up to date — logging,

Junior Support Executive – Emirati National (Freshers)

OMA EMIRATES General Tr. Co. LLC · Sharjah

Provide first-level technical support for software applications and user queries Assist in troubleshooting basic system issues and escalating complex cases Support users with lo...

Customer Support Specialist - UAE National

Gargash Group · Dubai

The Customer Support Specialist is responsible for providing exceptional support to customers, addressing inquiries, resolving issues, and ensuring overall performance. Responsibilities Support the establishment and mai