"Contact Centre Operations" Jobs in UAE

Contact Centre Operations

LanceSoft Middle East · Dubai

LanceSoft Middle East seeks a Contact Centre Operations professional for a 3-4 month contract in Dubai. The role requires contact centre/customer service experience, preferably in banking or financial services, with skil

SkyCargo Contact Centre Operations Officer - Emiratisation

Emirates · Dubai

Job Purpose With over 40 years of global trading experience, SkyCargo connects people and businesses to a world of incredible opportunities. Within this role you will ensure effective day-to-day contact centre operations

SkyCargo Contact Centre Operations Officer

The Emirates Group · Dubai

Job Purpose With over 40 years of global trading experience, SkyCargo connects people and businesses to a world of incredible opportunities. Within this role you will ensure effective day-to-day contact centre operations

AVP, Contact Centre Operations (Emiratized Role)

First Abu Dhabi Bank (FAB) · Abu Dhabi

▪ Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy. ▪ Pro

Manager, Contact Centre Operations

First Abu Dhabi Bank (FAB) · Dubai

Team Supervision (only for Team leaders and supervisors) ▪ Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which

Company Description FAB, the UAE's largest bank and one of the world's most secure financial institutions, is dedicated to creating value for its employees, customers, shareholders, and communities. Through innovation, a

TRANS SKILLS EMPLOYMENT SERVICES is seeking a Senior MIS / Data Analyst in Dubai to own the end-to-end data lifecycle for contact centre and business operations. The role involves data engineering, BI, AI/automation, and

Botaty seeks a Senior MIS/Data Analyst to own the end-to-end data lifecycle for contact centre and business operations. The role combines BI engineering (Power BI, Microsoft Fabric, Azure), AI/automation (Power Automate,

Head of Customer Service

Money, Inc. · Dubai

Position Overview We are seeking a highly experienced and strategic leader to oversee global call centre operations for our telecoms business. The ideal candidate will have a proven track record of managing large-scale,

WALK IN DETAILS: 28th June Sunday - 11.00 am to 2.00 pm Venue: Meccademia Education Institute, 2nd Floor, 209, C Block, Al-Karama, Dubai, UAE Contact #04-3370568 A reputed educa...

SVP, Service, Channel Quality & Experience

Tandem Search · Abu Dhabi

We are currently partnering with a leading bank in the UAE to identify a Senior Vice President – Service, Channel Quality & Experience. This is a senior leadership appointment for an executive with a proven track record

Service Centre Coordinator (UAE National)

Alfa Laval · Abu Dhabi

Job Description To coordinate Service Centre operations by acting as the central point of contact between customers and internal stakeholders, ensuring effective communication, seamless job execution, customer satisfacti

Service Centre Coordinator (UAE National)

Alfa Laval · Abu Dhabi

Job Description: To coordinate Service Centre operations by acting as the central point of contact between customers and internal stakeholders, ensuring effective communication, seamless job execution, customer satisfact

Head of Operations & AI Optimisation

Miral Destinations · Abu Dhabi Emirate

The Head of Operations & AI Optimisation is responsible for leading the strategic and day to day performance of the contact centre, ensuring exceptional service delivery, operational efficiency, and continuous improvemen

Quality Assurance & Training Manager (Contact Centre Trainer)

Metabolic · Dubai

Role Overview The Quality Assurance & Training Manager is responsible for ensuring consistent service quality across Sales and Customer Support teams by defining QA standards, monitoring performance, and building structu