"Contact Center Specialist" Jobs in UAE

Job Summary: The Contact Center Specialist is responsible for setting up pre-sales and implementation of call center solutions for our clients. They will be maintaining telecommunication systems, including PBX, IVR, CTI,

Customer Onboarding Specialist

ZIWO · Dubai

About ZIWO ZIWO is the leading Cloud Contact Center Solution in the GCC, helping successful companies reach their customers from anywhere with a single interface that brings value to every conversation. As a fast-growing

Workforce Management Specialist

DMX HR CONSULTANCY · Dubai

Job Summary We are seeking a detail-oriented and analytical Workforce Management (WFM) Specialist to support workforce planning, forecasting, scheduling, and real-time management activities for a multi-channel contact ce

About the Role We are looking for a high‑performing Call Center & Sales Specialist to manage and convert all paid media leads generated through our marketing campaigns. You will be the first point of contact for clients

Quality Assurance Specialist

TP · Dubai

Quality Assurance Analyst (Call Center) As a Quality Assurance Analys t, you play a key role in ensuring exceptional customer experience by monitoring interactions, maintaining quality standards, and driving continuous i

Customer Onboarding Specialist

ZIWO · Dubai

🕒 Type: Full-time 💼 Department: Revenue 💻 Work Setup: On-site About ZIWO ZIWO is the leading Cloud Contact Center Solution in the GCC, helping successful companies reach their customers from anywhere with a single int

Customer Service Specialist French Speaker (Remote)

TalentWorldGroup Plc. · Abu Dhabi

Training Start Date: 29/05/2026 tentative Contract: Freelance Cooperation Agreement About TalentWorldGroup At TalentWorldGroup, we think globally and strive for excellence. As a pioneering multilingual contact center, w

Customer Service Specialist French Speaker (Remote)

TalentWorldGroup Plc. · Abu Dhabi

Training Start Date: 26/05/2026 tentative Contract: Freelance Cooperation Agreement About TalentWorldGroup At TalentWorldGroup, we think globally and strive for excellence. As a pioneering multilingual contact center, w

Call Center Executive

NMC healthcare LLC · Abu Dhabi

First point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely an...

Provide exceptional customer service, resolve complaints, utilize CRM software, and maintain customer records while demonstrating active listening and multitasking skills.

Specialist - Enterprise Contact Center

Binghatti · Dubai

Binghatti is one of the UAE’s most dynamic and fast-growing property brands, headquartered in Dubai. We’re known for bold architecture, visionary design and partnerships with global luxury icons such as Bugatti, Mercedes

Contact Center Technical Solutions Expert

Dicetek LLC · Dubai

Collaborate on solution architecture, ensure integration readiness, comply with standards, and document technical governance for contact center technologies.

Location: Remote Start Date: May 18, 2026 (Tentative) Contract: Freelance cooperation agreement Timeline: Temporary campaign (minimum 3 months) Hourly Rate: €14/hour About TalentWorldGroup **At TalentWorldGroup, we think

Location: Remote Start Date: May 18, 2026 (Tentative) Contract: Freelance cooperation agreement Timeline: Temporary campaign (minimum 3 months) Hourly Rate: €14/hour About TalentWorldGroup **At TalentWorldGroup, we think

Your Responsibilities The Examination Office is a key part of the Student Services Center. The EO is responsible for organizing and scheduling examinations. The EO is responsible for the administration of examination res