"Contact Center Manager" Jobs in UAE

Contact Center Manager

Sobha LLC · Dubai

Sobha LLC seeks a Contact Center Manager in Dubai to lead a team of at least 15 agents handling inbound/outbound interactions. Responsibilities include monitoring operations, performance reviews, escalation handling, and

Contact Center Operations Manager

Cleveland Clinic Abu Dhabi · Abu Dhabi Emirate

JOB SUMMARY The Operations Manager, Contact Center is responsible for managing the day-to-day operations of the Contact Center, ensuring high performance across all service channels, including appointment scheduling, cal

Manager, Contact Center Operations

First Abu Dhabi Bank (FAB) · Abu Dhabi

Team Supervision (only for Team leaders and supervisors) ▪ Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which

Manager, Contact Center Operations

First Abu Dhabi Bank (FAB) · Abu Dhabi

Team Supervision (only for Team leaders and supervisors) ▪ Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which

Manager, Contact Center Operations

First Abu Dhabi Bank (FAB) ·

Team Supervision (only for Team leaders and supervisors) ▪ Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which

Cargo Contact Center & Control Tower Manager

Etihad · Abu Dhabi

Job Description Synopsis Lead and direct the 24/7 Network Control Tower and Cargo Contact Centre teams that provides day-to-day control, live monitoring and proactive follow up of global network shipments, operational pe

Job Description Job Description Synopsis Lead and direct the 24/7 Network Control Tower and Cargo Contact Centre teams that provides day-to-day control, live monitoring and proactive follow up of global network shipments

Synopsis Lead and direct the 24/7 Network Control Tower and Cargo Contact Centre teams that provides day-to-day control, live monitoring and proactive follow up of global network shipments, operational performance, devia

Partner Performance Manager, CS Global Outsourcing

Q-Express Documents Transport - G25 · Dubai

Amazon seeks a Partner Performance Manager to drive partner success and operational excellence in customer service outsourcing. The role involves managing vendor relationships, ensuring compliance, and implementing new p

Realtime Analyst

TP · Dubai

TP is hiring a bilingual (Arabic & English) Realtime Analyst to manage intra-day service levels and agent utilization in a contact center. The role involves real-time monitoring, intraday management, incident escalation,

Project Manager

TP · Dubai

TP is seeking a Project Manager for Contact Center initiatives to plan, execute, and oversee projects that improve contact center operations, customer experience, technology implementation, and process optimization. The

Quality Assurance Executive

Marriott International · Dubai

Marriott International is hiring a Quality Assurance Executive in Dubai to monitor and critique Customer Care Contact Center associates, ensure consistency of quality assurance processes, and deliver training initiatives

Quality Assurance Executive

JW Marriott · Dubai

JW Marriott seeks a Quality Assurance Executive to monitor and critique Customer Care Contact Center associates, ensuring consistent quality assurance processes. The role involves delivering training, monitoring analyst

Oncall Call Center seeks a Coordinator to serve as a central point of contact for cross-departmental collaboration, workflow optimization, vendor management, and project support. The ideal candidate has proven experience

Newton Training Center is hiring a Sales Executive in Abu Dhabi to contact prospective students, convert leads into admissions, and counsel students on courses. Candidates need at least 1 year of sales or customer servic