Project description
The project focuses on providing L2/L3 engineering and infrastructure support for the KeyLink application hosted on Windows Failover Cluster environments, ensuring high availability, stability, and sm
Skills
7+ years of relevant experience in Windows Server Administration: Strong hands-on experience in Windows Server administration, including services, Event Viewer, permissions, networking, system health checks, and production troubleshooting. Windows Failover Clustering: Hands-on experience with Failover Cluster Manager, including cluster nodes, groups, resources, dependencies, failover, switchover, and cluster health monitoring. Cluster Application Management: Experience performing application group start, stop, move, node switchover, failover validation, and application recovery within a Windows clustered environment. KeyLink Application Support: Hands-on experience supporting KeyLink or similar enterprise applications, including FE/BE components, Backend startup/shutdown sequences, KK menu utilities, and application group management. FE/BE Troubleshooting: Strong understanding of Front-End and Back-End communication with the ability to troubleshoot application flows, redirects, login issues, backend failures, and failover behavior. Log Analysis: Strong ability to analyze Windows Event Viewer, cluster events, and FE/BE application logs to identify and troubleshoot application, cluster, and infrastructure issues. SQL/Oracle Connectivity: Good understanding of SQL Server and Oracle connectivity with the ability to validate and troubleshoot application-to-database connectivity issues. SSL Certificate Management: Hands-on experience installing, managing, and troubleshooting SSL certificates using Windows MMC and validating certificate-related application connectivity. PowerShell: Working knowledge of PowerShell scripting for Windows administration, application/service monitoring, cluster health checks, troubleshooting, and automation of repetitive activities. Production Support & Incident Management: Strong experience handling production incidents, application outages, cluster/Backend issues, application recovery, incident documentation, and timely technical escalation. Cross-Team Coordination: Ability to effectively troubleshoot and coordinate with Windows Engineering, Cluster Administration, Database, Infrastructure, and Application Development teams for end-to-end issue resolution.
