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"Customer Success Executive" Jobs in United Kingdom

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Customer Success Executive

Cyberstaff · London

EntryFull-timeHybrid

We're building the AI layer that autonomously runs businesses. Led by technical founder Kai Feller, previously of Bark.com - the UK's largest bootstrapped exit at $300m, we're assembling an exceptional team that moves fa

Discovered Yesterday

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Customer Success Executive

Octopus Energy ·

MidFull-timeHybrid

What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We’re looking for an exceptional Customer Success Executive to join our Scheme Delivery team in London. This team is focused on the operational exce

Discovered 2 days ago

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Customer Success Executive

Distilled · Belfast

JuniorHybrid

About PropertyPal PropertyPal is Northern Ireland's leading property portal — trusted by thousands of people searching for their next home and by estate agents and developers to power and grow their businesses. We are a

Discovered 2 weeks ago

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Customer Success Executive

MPLC ·

GBP 36000-38000 yearly / yearMidFull-timeRemote

Job description MPLC provides a legal way to show movies and TV in public or commercial spaces across the globe. Our business has been running for over 30 years, and we are the number one trusted partner to studios and

Skills

CRM

Discovered 3 weeks ago

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Customer Success Executive

CyberOne · London

EntryFull-timeHybrid

“I am hugely excited about my future and the future of CyberOne. I have enjoyed my time here immensely and have learnt a huge amount in a short space of time, year-for-year I've learnt more here than I have at Microsoft

Discovered 3 weeks ago

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Associate Customer Success Executive

MPLC ·

GBP 34000-36000 yearly / yearEntryFull-timeRemote

Job description MPLC provides a legal way to show movies and TV in public or commercial spaces across the globe. Our business has been running for over 30 years, and we are the number one trusted partner to studios and

Skills

CRM

Discovered 3 weeks ago

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Customer Outcome Executive (Success Plan Sales)

Salesforce ·

MidFull-timeOnsite

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Job Details About Salesforce Salesforce is the #1 AI CRM, w

Skills

Salesforce

Discovered 3 weeks ago

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Client Director - Telecoms

Nccgroup ·

DirectorFull-timeHybrid

The Client Director is a senior strategic sales leader responsible for managing 1–2 high-value global accounts within the Telecommunications sector, acting as the primary relationship owner and trusted advisor. This role

Skills

Core Competencies - Deep Telecoms expertise, including experience selling into and managing relationships within Telecommunications organisations. - Strategic cross-functional leadership. - Executive presence and stakeholder management. - Solution selling and business case development. - Opportunity origination and deal shaping. - Cybersecurity services understanding. Key Attributes - Inspiring – Motivates teams and clients toward ambitious goals; creates momentum. - Visionary & Strategic – Communicates the “art of the possible” and navigates complex client ecosystems with structured growth plans. - Execution-Oriented – Demonstrates a strong closing mentality, accountability, and resilience in high-stakes environments. - Collaborative & Inclusive – Aligns cross-functional teams effectively; promotes transparency, trust, and mutual accountability. - Commercially Fluent – Balances customer success with profitability; understands value creation and enterprise dynamics. - Integrity & Customer Advocacy – Operates with honesty, ethical selling, and a relentless focus on long-term client outcomes.

Discovered 3 weeks ago

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Manager, Technical Account Management

Nccgroup · Manchester

ManagerFull-timeHybrid

The Manager Technical Account Management is responsible for leading, developing, and supporting a high-performing team of Technical Account Managers while maintaining their own portfolio of strategic customers. Working a

Skills

- Proven experience in cybersecurity, managed security services, or IT services leadership. - Significant experience in a customer-facing technical role (e.g., Technical Account Manager, Security Consultant, Service Delivery Manager, Customer Success Manager, or similar). - Demonstrated experience leading, coaching, and developing high-performing teams. - Preference: Experience managing distributed or global teams across multiple geographies and time zones. - Ability to engage and influence senior customer stakeholders and executives including CISOs, Heads of Security, CIOs, and senior IT leadership. - Strong understanding of SOC operations, threat detection, incident response, and managed security services delivery. - Ability to understand and advise on end-to-end customer environments - Experience with security technologies such as SIEM, EDR and SOAR - Ability to drive customer retention, customer satisfaction, and long-term strategic partnerships. - Proven experience building and governing technical roadmaps, strategic improvement plans, and customer success initiatives. - Strong ability to interpret security metrics and performance data and translate them into clear, risk-based recommendations and executive narratives. - Experience delivering and coaching others in the delivery of Quarterly Business Reviews (QBRs) and executive-level presentations. - Proven ability to balance operational leadership, people management, and direct customer ownership within a player-coach environment. - Experience driving continuous improvement initiatives, including process optimisation, automation adoption, service maturity, and operational excellence. - Excellent communication, coaching, mentoring, and stakeholder management skills. - Familiarity with service management frameworks and operational governance practices (e.g., ITIL, KPI/SLA management, customer success methodologies). - Relevant certifications such as CISSP, CISM, Security+, ITIL, cloud security, or leadership qualifications are desirable. - Proactive, accountable, and customer-focused leader with a strong sense of ownership and a commitment to developing people and delivering exceptional customer outcomes.

Discovered 3 weeks ago

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