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Service Delivery Manager

Nccgroup · Sydney

ManagerFull-timeHybrid

Position Title: Service Delivery Manager Location: Australia (Hybrid) Type: Full-time Role Purpose We are looking for a high-impact Service Delivery Manager (SDM) to join our Managed Services practice as a full-time con

Skills

What we are looking for in you You have a natural talent for maintaining relationships and enjoy a varied agenda. You are also commercially savvy, identifying opportunities for our sales team to help clients improve their security. In addition, you have: · At least 1 year of experience in Cybersecurity · An affinity for or knowledge of IT and cybersecurity. · A clear vision of client relationship management. · (Possibly) an ITIL Foundation certification. · Experience in a role involving direct customer interaction. · A willingness to travel to clients as needed. · Excellent communication skills Ways of working · Focusing on Clients and Customers. · Working as One NCC. · Always Learning. · Being Inclusive and Respectful. · Delivering Brilliantly. Our company At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks. Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support. Come join us?

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