Zoho Developer
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Key skills for this role
About the Role
Black Swan Business Setup Services delivers end-to-end company formation and business support solutions across the UAE, Oman, Bahrain, Qatar, Saudi Arabia, Mauritius, and other key markets.
Key Skills for This Role
Full Job Posting
Company Description
Black Swan Business Setup Services delivers end-to-end company formation and business support solutions across the UAE, Oman, Bahrain, Qatar, Saudi Arabia, Mauritius, and other key markets.
The team manages every stage of the business journey—from initial setup to expansion or relocation—ensuring a smooth, compliant, and efficient process for entrepreneurs, corporations, and investors.
Core services include relocation support, visa processing, banking assistance, legal services, office solutions, HR and payroll, accounting, document attestation, and strategic business consultation.
The company has specialized expertise in mainland, free zone, and offshore incorporations in Dubai and across the UAE, as well as company formation in jurisdictions such as the UK, USA, Mauritius, Oman, Seychelles, Bahrain, Kuwait, Saudi Arabia, Cyprus, and India.
Professionals joining Black Swan work in a dynamic, international environment supporting diverse clients entering and scaling in multiple global markets.
Role Description
The Zoho Developer role is a full-time, on-site position based in Dubai.
The individual in this role designs, configures, and maintains Zoho applications (such as Zoho CRM, Zoho Books, Zoho Creator, and related tools) to support business setup, client management, and internal operations.
Day-to-day responsibilities include gathering requirements from business stakeholders, mapping workflows, customizing modules, creating automation rules, and integrating Zoho with other systems and third-party applications.
The Zoho Developer develops and maintains scripts, reports, dashboards, and APIs, while ensuring data accuracy, security, and performance.
The role also involves troubleshooting technical issues, testing and deploying new features, documenting solutions, and training team members to effectively use Zoho platforms.
Qualifications
- Strong experience with Zoho ecosystem (e.g., Zoho CRM, Zoho Creator, Zoho Books, Zoho Campaigns) and the ability to customize modules, workflows, and automation rules.
- Solid technical skills in scripting and integration (e.g., Deluge scripting, REST APIs, webhooks, third-party integrations, basic SQL or database understanding).
- Proficiency in business and process analysis, including requirement gathering, workflow mapping, and translating operations needs into practical system configurations.
- Competence in testing, troubleshooting, and support, including debugging issues, performing UAT, preparing documentation, and providing user training.
- Good understanding of CRM best practices, data management, and reporting, with the ability to create dashboards and analytical reports for decision-making.
- Effective communication and collaboration skills, with the ability to work closely with non-technical stakeholders and cross-functional teams on-site.
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.
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