Xactware Product Manager I
Key Skills for This Role
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Qualifications
- Bachelor’s degree in business, engineering, design, insurance, or a related field, or equivalent work-related experience and training
- 1–3 years of experience in product management, business analysis, UX, or technical roles
- Proficiency in leveraging AI to achieve improved results
- Demonstrate proficiency in product discovery to define problems, understand users, and deliver business outcomes
- Solid grasp of agile and product operating model principles
- Excellent communication skills for storytelling, alignment, and documentation
- A growth mindset with high curiosity and humility
- Intermediate understanding of property claims, restoration, and contracting industries preferred
- Understanding of Xactware's core products and insurance estimating concepts preferred
- Experience with product analytics tools
- Ability to work on multiple projects in various stages simultaneously
- Strong time and priority management skills
- Experience with Agile work management and issue tracking tools such as JIRA
- Willingness to travel occasionally for customer research or industry events
- #LI-MC1
Responsibilities
- Discovery & Problem Framing
- Lead discovery efforts with the trio to deeply understand the problem space
- Validate product ideas with real users through interviews, shadowing, and testing
- Prioritize opportunities based on desirability (customer), viability (business), feasibility (engineering), and usability (design)
- Delivery & Outcome Focus
- Translate validated opportunities into clear user stories, requirements, and success criteria
- Manage a transparent backlog that reflects current priorities and expected outcomes
- Ensure continuous delivery of valuable iterations that can be measured and learned from
- Partner with engineering and QA to deliver high-quality, usable, and performant solutions
- Establish, communicate, and manage the release cadence of the product
- Metrics & Learning
- Define and track success metrics for the features and problems your team owns
- Use analytics tools, support tickets, and qualitative feedback to drive product decisions
- Validate impact using data and adjust direction as needed
- Conduct research using industry trends, market data, and customer feedback to inform product improvements
- Track and report product progress, including the success or failure of each initiative
- Stakeholder Communication & Alignment
- Make product decisions within established frameworks and under the guidance of senior product leaders
- Keep stakeholders informed and engaged without compromising team autonomy
- Collaborate cross-functionally with claims operations, marketing, sales, and customer success teams
- Contribute to quarterly planning by connecting team-level initiatives to company OKRs
- Represent the product during customer calls, internal and external meetings, and other key events
- Support product leadership in developing, communicating, and executing the strategy for property estimating solutions
- Additional responsibilities include completing all performance objectives, special projects, and other duties as assigned. Duties must be performed with or without reasonable accommodation.
- Success Metrics
- Owns and ships capabilities that improve one or more team-level KPIs
- Demonstrates a problem ownership mindset and outcomes-first thinking
- Facilitates discovery and delivery activities with growing confidence and clarity
- Builds cross-functional trust and a reputation as a thoughtful, empowered decision-maker
- Effectively represents the product vision and roadmap to stakeholders and customers
- Demonstrates proficiency with Xactware products and the broader property claims ecosystem
- Actively prepares to scale into a PM II role with broader scope and strategic ownership
Preferred Qualifications
- Intermediate understanding of property claims, restoration, and contracting industries preferred
- Understanding of Xactware's core products and insurance estimating concepts preferred
About Verisk Analytics
Global data analytics and technology partner to the insurance industry.
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