Wrapping & Packing Section Supervisor (Chocolate & Cake Shop)

Overview

Key Responsibilities

• Supervise daily wrapping and packing operations for chocolates, cakes, pastries, and gift items.
• Ensure all products are packed according to company presentation and quality standards.
• Monitor product handling to prevent damage and maintain freshness during packing and dispatch.
• Coordinate with production and dispatch teams to ensure timely order completion and delivery readiness.
• Check product labels, expiry dates, batch numbers, and packaging accuracy before dispatch.
• Ensure proper use of packaging materials including boxes, ribbons, stickers, trays, bags, and customized wrapping items.
• Maintain cleanliness, hygiene, and food safety standards within the packing area.
• Train and guide packing staff on packing methods, presentation standards, hygiene practices, and productivity expectations.
• Prepare staff schedules and allocate manpower according to operational requirements.
• Monitor stock levels of packaging materials and coordinate with purchasing/store teams for replenishment.
• Reduce wastage and improve packing efficiency while maintaining quality standards.
• Handle customized packing requests for special occasions, corporate orders, and seasonal promotions.
• Conduct routine quality checks and report any damaged or defective items to management.
• Ensure compliance with company SOPs, HACCP standards, and health & safety regulations.
• Maintain proper records related to packing output, wastage, and inventory usage.

Requirements

• Minimum 2–4 years of experience in packing, production, or operations within a bakery, chocolate shop, confectionery, or F&B environment.
• Previous supervisory experience is preferred.
• Knowledge of food safety and hygiene practices.
• Strong attention to detail and product presentation.
• Ability to manage a team in a fast-paced production environment.
• Good organizational and time management skills.
• Basic knowledge of inventory and stock handling.
• Ability to handle customized and high-volume orders efficiently.
• Good communication and leadership skills.

Application Question(s)

• Do you have valid QID ?
• Can you join immediately ?
• Do you have experience in similar role ?