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Workshop Manager

Rolls-Royce Motor Cars Abu Dhabi
Abu Dhabi, UAE
Full-time
Mid-Senior
Onsite
Discovered 4 days ago
Automotive workshop managementTechnician supervisionAutomotive repair and maintenance proceduresManufacturer standardsWorkshop planning and schedulingResource management

Full Job Posting

About the dealership

Rolls-Royce Motor Cars Abu Dhabi emphasizes personalized customer experience, service, craftsmanship, professionalism, and customer care throughout vehicle ownership.

Role overview

Full-time, on-site Workshop Manager role based in Abu Dhabi Emirate, United Arab Emirates.

Oversee workshop operations and deliver premium-quality service for Rolls-Royce vehicles.

Responsibilities

  • Manage workshop staff and coordinate repair and maintenance activities.
  • Monitor workflow, diagnostic and repair processes, and adherence to manufacturer guidelines.
  • Maintain workshop safety and cleanliness; manage scheduling, resource allocation, and parts coordination.
  • Track performance metrics and implement continuous improvement initiatives.
  • Work with service advisors and customers on job costing, timely delivery, and service experience.

Qualifications

  • Experience in automotive workshop management, technician supervision, and daily operations coordination.
  • Technical understanding of luxury or high-end automotive brands, manufacturer standards, and repair procedures.
  • Workshop planning, scheduling, and resource management skills.
  • Communication and customer service skills for working with service advisors and clients.
  • Ability to monitor performance indicators, manage budgets, and support cost control.
  • Knowledge of health, safety, and environmental regulations relevant to automotive workshops.
  • Experience with dealership management systems or workshop software for job tracking, parts ordering, and reporting.
  • Leadership, coaching, performance management, and team-building capabilities.
  • Relevant technical or mechanical qualification; automotive engineering diploma or degree is preferred.
  • Gulf-region or ultra-luxury automotive experience is an advantage.

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