Workplace Operations Associate

Responsibilities:

• Respond to facility requests, troubleshoot routine issues, and coordinate repairs or escalate needs to the appropriate internal team or service provider.
• Support daily operations across production lines, the machine shop, inventory areas, and office space, helping minimize disruptions to work.
• Track preventive maintenance, inspections, work orders, and facility records to help keep the site operating reliably.
• Coordinate on-site vendors and contractors, including scheduling visits, arranging access, and following up on completed work.
• Help maintain organized, functional shared spaces and support changes to layouts, equipment placement, and employee work areas.
• Identify recurring issues and suggest improvements to facility processes, service schedules, and the employee workplace experience.
• Basic Qualifications:
• 2+ years of experience in facilities, workplace operations, property operations, or a related role.
• Experience coordinating maintenance requests, service providers, or day-to-day operations in a busy facility.
• Strong organizational skills and attention to detail, including the ability to track multiple requests through completion.
• Clear communication skills and a practical, service-oriented approach to working with employees, vendors, and cross-functional teams.
• Preferred Qualifications:
• Experience in a manufacturing, warehouse, laboratory, or other equipment-intensive environment.
• Familiarity with building systems, preventive maintenance, or facility work order software.
• Experience supporting a growing team or a facility with both production and office space.
• Experience coordinating space changes, equipment installations, or facility improvement projects.
• Additional Information:
• If you need a reasonable accommodation as part of your application for employment or interviews with us, please let us know.
• To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
• Northwood Space is an Equal Opportunity Employer; employment with Northwood Space is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.