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Workplace Experience Coordinator

True Anomaly
USA
Junior · 1–3 years experience
Onsite
$65,000 - $90,000
Discovered 2 days ago
CommunicationServiceNow

Full Job Posting

RESPONSIBILITIES

  • Support the site Workplace Experience Lead (day-to-day direction) in delivering a high-quality, reliable employee experience across the site, including:
  • Serve as the first point of contact for workplace requests, triaging and resolving issues through our ticketing system and escalating appropriately.
  • Handle minor day-to-day facilities issues — such as small leaks, burnt-out lighting, jammed doors, and clogged fixtures — and maintain a current, accessible list of vendor, landlord, and emergency contacts to get the right help on site quickly.
  • Coordinate with landlord property management and building engineers on repairs and maintenance, following up until issues are closed.
  • Support day-to-day coordination of third-party vendors, including janitorial, culinary and snacks, groundskeeping, security, and pest control; monitor service quality, log issues, and verify work is completed to standard.
  • Plan, set up, and break down workplace and company events, including all-hands meetings, team lunches, customer and executive visits, and onboarding sessions.
  • Manage conference rooms, AV readiness, and common areas so they are clean, stocked, and ready to use.
  • Order and stock supplies, snacks, beverages, and office equipment; track inventory and flag budget variances to the Lead.
  • Process vendor invoices, purchase requests, and PO paperwork accurately and on time.
  • Assist with badge and access requests, visitor management, mail and package handling, and new-hire desk and equipment setup in partnership with IT and Security.
  • Support safety and compliance efforts, including emergency drills, evacuation wardens, first aid and AED checks, and basic incident reporting.
  • Help maintain space and move data, including desk assignments, seating charts, and basic floor plan updates.
  • Document processes and contribute to scalable standards as we open new sites; occasionally support production areas as needed.

QUALIFICATIONS

  • 1–3 years of experience in office administration, facilities, hospitality, events, or a similar service-oriented role.
  • Demonstrated ability to manage multiple priorities, work independently, and follow through on details.
  • Comfort coordinating with outside vendors and contractors and communicating clearly and professionally.
  • Practical, hands-on problem-solving skills and the willingness to be on your feet — including setting up rooms, moving furniture, and lifting up to 40 pounds.
  • Strong written and verbal communication skills and a service-first mindset.
  • Proficiency with Google Workspace or Microsoft Office; ability to quickly learn ticketing, procurement, and badge systems.
  • Work Location —Successful candidates will be located near Denver or Colorado Springs. While we observe a hybrid work environment, some work must be done on site.
  • Work environment —the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.
  • Physical demands —the physical demands of the job, including bending, sitting, lifting and driving.
  • This position will be open until it is successfully filled. To submit your application, please follow the directions below. [ #LI-Onsite #LI-Remote #LI-Hybrid ] must select have one of these hashtags on the JD and change font color to BLACK in greenhouse.
  • To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
  • True Anomaly is committed to equal employment opportunity on any basis protected by applicable state and federal laws. If you have a disability or additional need that requires accommodation, please do not hesitate to let us know.
  • To protect candidates and our company from application fraud and impersonation, we use third-party tools to verify applicant identity and detect fraudulent applications. Learn more in our Privacy Notice.

PREFERRED SKILLS AND EXPERIENCE

  • Experience in events or hospitality, including set-up logistics and catering coordination.
  • Familiarity with basic building systems (HVAC, plumbing, electrical) or prior exposure to facilities maintenance.
  • Experience supporting secure environments or working in a technical, manufacturing, or aerospace and defense setting.
  • Experience with CAFM or ticketing platforms (e.g., ServiceNow, Jira, Fixit, or similar).
  • Bachelor's degree or equivalent experience.
  • COMPENSATION
  • Base Salary: $65,000 - $90,000
  • Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave
  • Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience.

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