Workplace Experience Co-Ordinator

Who we are

Qualifications

• Experience in a people-centred, client or customer service-focused role
• The ability to quickly learn digital collaboration tools and new systems
• Excellent interpersonal and written communication skills
• A collaborative approach and the confidence to influence across the organisation
• A personable and enthusiastic nature, with a genuine passion for creating an inclusive, welcoming environment and delivering elevated service
• A self-starting, adaptable and resilient approach, with the ability to thrive in a fast-paced, people-centred environment
• How we support your growth
• We believe your career should be a rewarding adventure. You will tackle some of the world’s most complex infrastructure challenges, in an environment that supports your ambitions, where we hold ourselves, and each other, to the highest standards. Recognised by the AFR as a Best Place to Work in 2026, we embrace diverse perspectives, giving you the opportunity to make a real impact.

Preferred Qualifications

• Experience or training in catering or event management will be highly regarded, but is not essential

Responsibilities

• As a Workplace Coordinator in our Workplace team based in Adelaide, you’ll be the first point of contact for our office and help create an inclusive, welcoming environment. You’ll represent our brand by providing elevated and memorable experiences for clients, visitors and employees, while supporting the team to continuously improve the office experience.
• Anticipate client and visitor needs, respond promptly to requests and take initiative to troubleshoot problems and find solutions
• Work with the Workplace Lead to coordinate events and activations through collaboration with internal and external stakeholders and third-party suppliers
• Assist staff, clients and visitors with practical requirements, including security passes, Wi-Fi access and back-office activities
• Identify opportunities to broaden our workplace offering and improve the client and employee experience
• Build strong relationships with internal stakeholders, external clients and vendors, helping model strong experience delivery across multiple locations
• Coordinate facility-related queries, contractor coordination, maintenance and compliance activities