Workday System Analyst

Role overview

Responsibilities

• Analyze stakeholder needs and document functional system requirements.
• Coordinate with technical teams and vendors on issues, fixes, and enhancements.
• Support enterprise system configuration, maintenance, performance monitoring, and optimization.
• Prepare test scenarios, execute tests, and coordinate user acceptance testing.
• Assist with audits, reconciliations, data integrity, compliance, and system validation.
• Train and support end users and maintain system documentation.
• Contribute to project estimates, dependencies, and milestone tracking under senior guidance.

Qualifications and experience

• Bachelor’s degree in Information Technology, Computer Science, Business Analysis, or a related field.
• 2–4 years of systems analysis, business analysis, or related enterprise-systems experience.
• Exposure to requirements gathering, testing, and user support across the project lifecycle.
• Familiarity with ERP, CRM, or other enterprise business applications.
• Basic knowledge of SDLC, system testing methods, and configuration management.
• Ability to analyze data, generate reports, and assist with system performance monitoring.
• Proficiency with Microsoft Office Suite, requirements management tools, and ticketing systems.
• Strong communication, analytical, problem-solving, prioritization, time-management, and collaboration skills.

Compensation

• Base salary hiring range is CAD $75,000–$90,000 annually.

Benefits

• Total rewards package includes travel perks, additional days off, vacation, enhanced parental leave, employee recognition, learning opportunities, and employee resource groups; applicability varies by location.

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