Workday Administrator

Serves as the primary administrator and technical subject matter expert for Workday.

Configures and maintains Workday business processes, workflows, notifications, security roles, permissions, and system settings.

Supports Workday modules including Human Capital Management (HCM), Talent, Learning, Benefits, Payroll, Time Tracking, and other modules as assigned.

Partners closely with Human Resources, Finance, Operations, and other departments to understand business requirements and translate those needs into effective Workday solutions.

Troubleshoots Workday issues and coordinates with Workday support, consultants, vendors, and internal resources as needed to resolve problems.

Coordinates Workday releases, including reviewing new functionality, evaluating company impact, testing changes, and implementing approved enhancements.

Monitors system performance and recommends enhancements that improve efficiency, reliability, and the user experience.

Develops and maintains Workday reports, dashboards, calculated fields, and analytics.

Supports business leaders with reporting and data analysis needs.

Maintains data integrity through regular audits, validation processes, and corrective actions.

Supports data imports, exports, integrations, and interfaces between Workday and other business applications.

Assists with compliance reporting, internal audits, and external audits involving Workday data.

Ensures accuracy and consistency of data across Workday and integrated systems.

Evaluates existing business processes and identifies opportunities to simplify, automate, and improve workflows through Workday.

Leads or participates in Workday enhancement and optimization projects from requirements gathering through implementation.

Develops test plans and coordinates system testing and user acceptance testing for system changes.

Assists with implementations of new Workday functionality, modules, integrations, and related technology solutions.

Researches Workday capabilities, best practices, and emerging functionality and recommends appropriate improvements.

Maintains system documentation, configuration documentation, procedures, testing records, and knowledge resources.

Serves as a key point of contact for Workday questions, issues, and enhancement requests.

Provides technical support and guidance to Workday users.

Develops user documentation, job aids, and training materials as needed.

Communicates technical concepts and system changes clearly to both technical and non-technical audiences.

Builds strong working relationships with Human Resources, Finance, Operations, IT, and other departments throughout Pediatrics Plus.

Manages Workday security roles and access in accordance with company policies and established security practices.

Protects the confidentiality and security of team member, patient-related, financial, and company information.

Follows established change management, documentation, testing, and security protocols.

Supports internal and external audits related to Workday, business systems, security, and data management.

Ensures assigned systems and processes comply with applicable laws, regulations, and Pediatrics Plus policies.

Participates in one-on-one meetings with leader.

May perform other related and non-related duties, as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strong understanding of Workday administration, configuration, and business processes.

Strong troubleshooting, analytical, and problem-solving skills.

Ability to understand business requirements and translate them into technology solutions.

Experience developing reports, dashboards, and data analysis.

Understanding system security, user access, roles, and permissions.

Strong attention to detail with a commitment to data integrity and accuracy.

Ability to manage multiple priorities and projects in a fast-paced environment.

Strong written, verbal, interpersonal, and technical communication skills.

Ability to communicate effectively with both technical and non-technical users.

Ability to work independently, exercise professional judgment, and take ownership of issues through resolution.

Highly motivated self-starter with a continuous-improvement mindset.

Proficiency with Microsoft Office applications, particularly Excel.

Knowledge of SQL, scripting, relational database concepts, or integration technologies.

Ability to communicate effectively and professionally with a wide variety of people.

Ability to speak effectively before groups of families or team members of the company.

Strong initiative; ability to anticipate issues proactively.

Ability to maintain confidentiality

Reports for work dressed appropriately and complies with company policies regarding the dress code.

Ability to maintain regular and punctual attendance.

Ability to complete tasks in a timely manner.

Travel may be required.

High School Diploma or equivalent, required.

Bachelor's degree in Information Systems, Computer Science, Business Administration, Human Resources, or a related field, preferred. Relevant professional experience may be considered in lieu of a degree.

2+ years’ experience of hands-on Workday administration experience, required.

Demonstrated experience configuring and supporting Workday business processes, security, reporting, and system functionality, required.

Experience with Workday HCM and related modules, preferred.

Experience with enterprise reporting, data analysis, system integrations, and business process improvement, preferred.

Healthcare industry experience, preferred.

While performing the duties of this job, the team member is frequently required to accurately communicate information and ideas so others will understand through sight and hearing. The team member is regularly required to move including walking, running, jumping, and sitting. The team member is regularly required to use hands and fingers to handle, lift, reach, and feel. The team member is frequently required to stand and stoop, twist, bend, kneel, crouch, or crawl. The team member must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include near and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. If the team member is working at a Farm location, they must be comfortable around standard farm animals, including minimal allergies to touching, smelling, feeding, and engaging with animals.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.