Window & Door Sales

Golden State Lumber is a family-owned company that has been in business since 1954.

It is a company that recognizes that people are its most valuable resource and is looking for someone who will fit into the culture and strive to achieve the company’s goals.

Golden State Lumber has been voted among the Best Places to Work in the San Francisco Times for multiple years.

Be a part of our team that is passionately driven, flexible and genuinely curious.

We are looking for full-time Window and Door Sales.

This position is located on-site and is not available for remote or hybrid work.

• Promote and sell Company products to customers in compliance with all company pricing policies and instructions, to achieve maximum sales and gross margin rate.
• Handle customer complaints promptly and effectively and report potential claims.
• Carry out sales and merchandising programs as directed.
• Learn about customer needs and "upsell" Company products and services.
• Relay service needs of customer to appropriate Company personnel and follow-up on customer requests.
• Ability to visit jobsites to help evaluate, measure, or resolve disputes.
• Recommend changes to the customer as relates to standardization of products.
• Participate in training sessions, trade shows and sales meetings as requested. Assist in training of new Sales Representatives as directed.
• Respond to customer requests, explain merchandise features.
• Provide samples, brochures and other point-of-sale information to customers.
• Accurately complete all paperwork for sales, special orders and requests.
• Order appropriate amount of merchandise.
• Ensure customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintain communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Greet and interact with customers.
• Demonstrate and explain merchandise, selecting and suggesting options suitable for the customer’s needs.
• Collect payment using the store point of sale system.
• Perform other duties as assigned.

Minimum Education (or substitute experience required):

• High school graduate or equivalent.
• At least three years of related experience required.
• On-the-job training provided.

Minimum experience required:

• Three years of related experience and/or training; or equivalent combination of education and experience.

required:

• Broad knowledge of product line; proven ability to work independently to achieve goals; negotiating skills along with ability to sell and be persuasive; broad knowledge of business administration, sales and marketing; professional appearance and demeanor.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Knowledge of building materials products.
• Ability to operate computer equipment and applicable programs is required.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Extensive knowledge of the merchandise sold.
• Ability to recommend merchandise to customers.
• Ability to operate or to quickly learn the store’s point-of-sale system.

Compensation: $53,000 annually + commission

What makes our Company a great place to work?

• Team atmosphere
• Casual work setting
• Dedicated long term employees
• Established business environment

We have a great company culture and we value our employees and customers above all else.

commensurate with experience.

The company offers a generous benefits package for full time non-union employees including:

• Medical Benefits
• Dental Benefits
• Matched 401k
• Matched 529 plan

• Paid Holidays
• Paid Time Off to participate in a Volunteer Program

• Employee sponsored tobacco cessation program
• Bonus and Commission plans based on position

Join our Golden State family, and your first month of your Medical and Dental benefits are on us!

Medical and Dental are effective the first of the month following your date of hire.

Your cost for medical and dental benefits are based on the type of coverage you have as well as your payment tier.

Golden State will cover the full cost for the first month of your medical and dental benefits.

After the first month, your medical and dental premium contributions will be deducted out of your paycheck.

Golden State collects information covered by the California Consumer Privacy Act.

Details located at https://www.goldenstatelumber.com/privacy-notice-for-california-residents/