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Wholesale Account Executive

Confidential JobsDubai, UAEYesterdayEntry
Entryfulltime

Skills

Sales Pipeline ManagementClient Relationship ManagementLead Generation

About This Role

Overview

Wholesale Operations Coordinator/Account Executive – MEA & CIS

Are you passionate about customer experience, operations, and driving seamless wholesale execution across multiple markets?

We are looking for a

Wholesale Operations Coordinator

to join our team, supporting

MEA & CIS markets

, ensuring excellence across the full customer journey—from order placement to delivery and beyond.

Your Role

As a key point of contact for both customers and internal teams, you will own and manage the

end-to-end wholesale operations process

, ensuring accuracy, efficiency, and exceptional service.

Customer & Order Ownership

  • Manage the full customer journey: catalogue sharing, order placement, delivery, invoicing, and issue resolution
  • Act as the go-to person for customers and internal stakeholders across wholesale operations
  • Maintain strong relationships and ensure consistent communication

Sell-In & Order Execution

  • Share catalogues, pricing, and delivery timelines
  • Collect and validate seasonal orders within deadlines
  • Ensure accuracy and completeness of all customer orders

Order Management

  • Process and maintain accurate order entries in the system
  • Validate orders against stock availability and commercial terms
  • Handle amendments, cancellations, claims, and returns efficiently

Logistics & Delivery Coordination

  • Track orders from placement to final delivery
  • Coordinate with logistics, planning, and operations teams
  • Ensure all shipping documentation is accurate and compliant
  • Proactively resolve delays, shortages, and discrepancies

Sales Support & Analysis

  • Monitor sell-through performance
  • Identify replenishment opportunities
  • Support top-up orders and highlight sales risks

Customer Management

  • Own relationships across multiple markets including

CIS, GCC, Africa, and Türkiye

  • Coordinate cross-functionally with sales, finance, and operations
  • Follow up on accounts receivable and overdue balances

What We’re Looking For

  • **Experience:**
  • 3–5+ years in wholesale operations, order management, or customer service
  • Strong background in
  • order processing, logistics, and customer coordination
  • Exposure to
  • CIS markets
  • is a strong advantage
  • Knowledge of
  • import/export regulations, Incoterms, and compliance (EAC, DoC)
  • is a plus
  • Experience with

SAP

or similar systems

Skills & Competencies

  • Strong attention to detail and organizational skills
  • Excellent communication and stakeholder management
  • Ability to manage multiple markets and priorities
  • Problem-solving mindset with a proactive approach

Languages

  • Fluent in

English

  • **Russian**
  • is a a must.

Why Join Us?

You will be part of a

dynamic, international environment

, gaining exposure across multiple regions and playing a key role in driving operational excellence and customer satisfaction.

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