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greenhouse

Weekend Analyst, Enterprise Service Desk

Abacus
England, GBR
Full-time
Mid · 3+ years experience
Onsite
Discovered 4 days ago
azurevmware

Full Job Posting

Technical Skills:

  • Create/Manage Active Directory accounts, groups & permissions.
  • Duo Security and other two factor authentication applications.
  • Microsoft 365.
  • Microsoft Entra/Azure Active Directory/Intune.
  • Troubleshoot hardware (video cards, USB & peripheral devices, and drivers, etc.).
  • Understanding of Networking fundamentals.
  • VMware vSphere administration.
  • Install, configure & manage print queues.
  • Troubleshoot DNS, DHCP and TCP/IP issues.
  • Experience administering Windows 10/11 and Server 2012 and above.
  • Experience administering Windows Server 2012 and above.
  • Nice to Haves:
  • Ability to learn new technologies and systems quickly.
  • Experience managing or working in a multi-tenant environment.
  • Experience working in Financial services and/or MSP space.
  • Microsoft certified.
  • Ability to work through issues methodically.
  • Basic experience with policy management (Group Policy & Intune).
  • Experience in support Mac OS X devices.

Qualifications:

  • Minimum 3 years’ experience working in IT roles demonstrating excellent customer service and support.
  • Relevant professional qualifications a plus
  • Great attitude, team player always willing to pitch in and take on new tasks
  • Proactive/flexible nature
  • What you can Expect:
  • Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
  • Gym discount
  • Life insurance
  • Comprehensive travel insurance for you and your family in line with scheme rules
  • Confidential well-being and counselling support
  • Competitive Compensation
  • Contributory pension scheme
  • Company events
  • Private Medical and Dental Insurance
  • You'll love this job if:
  • You are highly STRATEGIC: You are always looking for opportunities to produce the best work output with the most efficiency
  • You are extremely ORGANISED: You are not overwhelmed by the thought of tackling multiple tasks simultaneously.
  • You are DETAIL ORIENTED: You appreciate the importance of having detailed and precise information.
  • You are a strong COMMUNICATOR: You are a people person and collaborate well with others.
  • You are AGILE: You adapt well to changing needs and priorities and are able to pivot easily to achieve goals and deadlines.
  • You are PASSIONATE: about your work and support the people at this company.
  • Polite Notice to Recruitment Agencies: We are recruiting for this role directly, but we do have a preferred supplier list of valued recruitment partners who support us when we need a little extra help. If you are not one of our preferred recruitment partners, we won’t accept your CV introductions or grant any candidate ownership to any introductions that you make.
  • Abacus Information Technology Limited is an equal opportunities employer. We value diversity and promote equality across our business. The terminology used in this advert is not intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Therefore, we welcome qualified applicants applications from all sections of society and are always happy to discuss reasonable adjustments and / or additional arrangements as required to support your application.
  • This role may be subject to a background check after an employment offer has been made, and final employment will be subject to a positive result; in addition, a reference and DBS check may be requested at the final stage of the process.
  • Create/Manage Active Directory accounts, groups & permissions.
  • Duo Security and other two factor authentication applications.
  • Microsoft 365.
  • Microsoft Entra/Azure Active Directory/Intune.
  • Troubleshoot hardware (video cards, USB & peripheral devices, and drivers, etc.).
  • Understanding of Networking fundamentals.
  • VMware vSphere administration.
  • Install, configure & manage print queues.
  • Troubleshoot DNS, DHCP and TCP/IP issues.
  • Experience administering Windows 10/11 and Server 2012 and above.
  • Experience administering Windows Server 2012 and above.
  • Ability to learn new technologies and systems quickly.
  • Experience managing or working in a multi-tenant environment.
  • Experience working in Financial services and/or MSP space.
  • Microsoft certified.
  • Ability to work through issues methodically.
  • Basic experience with policy management (Group Policy & Intune).
  • Experience in support Mac OS X devices.

Preferred Qualifications

  • Relevant professional qualifications a plus
  • Polite Notice to Recruitment Agencies: We are recruiting for this role directly, but we do have a preferred supplier list of valued recruitment partners who support us when we need a little extra help. If you are not one of our preferred recruitment partners, we won’t accept your CV introductions or grant any candidate ownership to any introductions that you make.

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