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Wedding & Social Events Sales Manager

AccorHotelRiyadh, KSA2 weeks agoSenior
Senior

Skills

Sales StrategyClient Relationship ManagementNegotiation

About This Role

Overview

  • Specifically handle the social events market (contracts, responding to inquiries etc.)
  • Manage internal and external social events
  • Respond quickly to guest requests in a professional manner. Follow up to ensure guest satisfaction within 24 hours.
  • Clearly communicate details of events to client and hotel departments via contracts, banquet event orders (BEO) and internal meetings
  • Conduct site inspections with prospective couples and clients, showcasing the hotel
  • Demonstrated ability to lead cross-functional coordination with Banquets, Culinary, Rooms, Sales, and external partners to ensure seamless event execution
  • Attend all hotel required meetings and trainings
  • Manages wedding room blocks and meeting space for assigned weddings
  • Anticipates, addresses, and resolves guest concerns with professionalism and impeccable service.
  • Maintain the integrity of Opera Sales & Event Management (OSEM) at all times
  • Create floor plans that optimize space and ensure a memorable guest experience
  • Strong understanding of event financials, including billing accuracy, deposit schedules, minimum spend requirements, and opportunities to optimize revenue

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