Web Support Specialist
Skills
About This Role
Overview
We are looking for a Web Support Specialist to maintain, troubleshoot, and support web applications and websites.
The ideal candidate will ensure smooth website functionality, resolve user issues, and collaborate with development and infrastructure teams to improve performance and user experience.
Key Responsibilities
- Provide technical support for web applications and websites.
- Monitor website performance, availability, and uptime.
- Troubleshoot and resolve website issues (front-end and basic back-end).
- Handle user queries and incidents related to web services.
- Perform routine maintenance, updates, and content changes.
- Support deployment activities and coordinate with development teams.
- Identify bugs and escalate complex issues to developers.
- Ensure website security best practices are followed.
- Maintain documentation for issues, fixes, and processes.
- Assist in testing (UAT, regression testing) for web applications.
Required Qualifications
- Bachelor’s degree in Computer Science, IT, or related field.
- 1–3 years of experience in web support or technical support.
- Basic knowledge of HTML, CSS, JavaScript.
- Familiarity with web servers (e.g., Apache, Nginx).
- Understanding of APIs and web services.
- Experience with ticketing systems (e.g., ServiceNow, Jira).
- Good problem-solving and troubleshooting skills.
- Strong communication skills.
Preferred Skills
- Basic knowledge of databases (SQL).
- Familiarity with CMS platforms (e.g., WordPress, Drupal).
- Understanding of cloud platforms (AWS, Azure).
- Experience with monitoring tools.
Key Competencies
- Attention to detail
- Time management
- Customer-oriented mindset
- Ability to work under pressure
- Pay: QAR12,000.00 - QAR14,000.00 per month
Education
- Bachelor's (Required)
Experience
- web support or technical support: 3 years (Required)
Language
- Arabic (Required)
- English (Required)
License/Certification
- degree in Computer Science (Required)
Location
- Doha (Required)
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required