Web & Digital Analytics Specialist - Player Journeys

Role overview

Work arrangement

• The position is based in Cambridge, UK, with flexible and remote working options.
• The successful candidate must be willing to travel into the office when required.

Contract term

• This is a fixed-term contract until the end of 2026.

What you will do

• Lead the end-to-end PostHog implementation across websites and desktop applications.
• Define event schemas, identify gaps, and validate data collection.
• Instrument onboarding and reboarding journeys, including events, page visits, retention metrics, and player actions.
• Coordinate with engineering teams on correct and consistent integration.
• Configure PostHog for product, analytics, and engineering users.
• Build automated tooling to scale analytics insight generation.
• Work with analysts to define standards, close instrumentation gaps, and maintain data quality.

What we are looking for

• Hands-on experience implementing analytics platforms.
• Experience with PostHog or comparable platforms such as Contentsquare, Heap, or Hotjar.
• Experience building workflow automation tooling for analytics or insight generation.
• Strong SQL skills and ability to interpret JavaScript for analytics implementation and event validation.
• Ability to work directly with engineering teams and coordinate technical implementation details.
• Self-directed and proactive approach to driving implementations to completion.

Benefits

• Private healthcare including a dental plan.
• Discretionary annual performance bonus.
• Minimum 6% pension contributions and life insurance.
• Enhanced family leave policies from day one.
• Flexible working hours and 25 days of annual leave plus bank holidays.
• Option to buy or sell holidays.

About Jagex