Water Network Technician

• Planning and undertaking complex distribution main isolations as well as trunk main and transmission mains isolations, ensuring there is no Supply Interruption impact.
• Asset proving and operability checks.
• Mains tracing and asset identification.
• Network investigations and diagnostics.
• Directional flushing programmes.
• Water quality activities e.g. sample collection, risk mitigation & incident response.
• Logger deployment and data interpretation.
• Customer impact assessments & complex customer investigations.
• Contractor supervision and assurance.
• Client relationships.
• Incident response and escalation support.
• Coaching and mentoring Operatives and Academy learners.
• Lead operational activities safely and effectively.
• Make informed technical decisions that protect the network.
• Understand and manage customer and operational risk.
• Ensure compliance with procedures and regulatory requirements.
• Support and develop less experienced colleagues.
• Deliver excellent customer and stakeholder outcomes.
• Act as a technical role model within the field workforce.
• Full UK Driving Licence.
• Satisfactory Basic DBS.
• First Aid Qualification.
• EUSR National Water Hygiene.
• NRSWA Streetworks qualification.
• Proven experience within water network operations.
• Experience of mains isolation activities.
• Good understanding of water quality principles.
• Experience using network monitoring and diagnostic equipment.
• Ability to interpret network plans and GIS information.
• Strong communication and stakeholder management skills.
• Commitment to health, safety and compliance.
• Leakage detection experience.
• Experience coaching or mentoring operational colleagues.
• Confined Space Training.
• Trunk Main Operations experience.
• Pressure management experience.
• Contractor management experience.
• Lead critical network activities.
• Influence operational performance.
• Help protect water quality and customer service.
• Develop future Operatives and Technicians.
• Contribute to continuous improvement across the business.

• Up to 30 days annual leave plus bank holidays*
• Benenden Health & Lifestyle rewards scheme: private healthcare, 24/7 GP and retail discounts.
• Pension contributions above statutory minimum.
• Support for professional development: funding for qualifications and memberships.
• Annual salary reviews and performance appraisals

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