Watchkeeper
Skills
About This Role
About EDGE Group
At EDGE bold ideas are engineered into technologies that protect, improve and save lives.
Headquartered in the United Arab Emirates, EDGE is a leading advanced technology group working at the forefront of defence and emerging technologies.
Spanning more than 35 specialised companies and multiple centres of excellence, we are purpose-built to move fast.
Free from heavy legacy processes, we give our people the autonomy, accountability, and agility to bring breakthrough technologies from concept to reality.
Based in Abu Dhabi, a globally connected hub at the crossroads of Europe, Asia, Africa, and the Middle East, EDGE is home to a truly multicultural community where bold ideas thrive, and the future is shaped.
Together, we are shaping the future.
About The Role
This role supports the day-to-day operations of the Global Security Operations Centre (GSOC) in BEACON RED, ensuring the continuous monitoring of global security events and risks affecting personnel traveling internationally.
The position is responsible for tracking and communicating with staff in remote locations, maintaining situational awareness through accurate reporting and monitoring, and supporting responses to security, safety, and operational incidents as part of a 24/7 travel security framework.
Responsibilities
- Monitor global intelligence feeds, security alerts, and GSOC systems to identify and assess risks affecting personnel traveling internationally.
- Maintain real-time situational awareness of global security, geopolitical, health, environmental, and operational developments impacting travel.
- Act as the first point of contact for detecting, verifying, escalating, and responding to incidents involving overseas personnel.
- Conduct traveler welfare checks and provide timely communication, guidance, and support during security or operational incidents.
- Prepare and distribute incident reports, SITREPs, security advisories, and operational updates while ensuring accurate documentation within GSOC systems.
- Support GSOC operational readiness through participation in training, exercises, shift briefings, and continuous improvement activities.
Basic Qualifications
- Demonstrated ability to monitor multiple information sources and identify emerging issues or incidents.
- Experience supporting incident response processes and escalation procedures.
- Experience producing accurate written reports or incident documentation.
- Demonstrated ability to monitor multiple information sources and identify emerging issues or incidents.
- Strong English written and verbal communication skills, including report writing and briefing senior decision-makers
Preferred Qualifications
- Bachelor’s Degree in security management, international relations, risk management, intelligence or related fields.
- Familiarity with GSOC technologies, including: Travel tracking platforms; Security intelligence feeds; Incident management systems; & Geospatial monitoring tools
- Experience supporting travel risk monitoring, personnel tracking or duty-of-care programs
- Additional language(s) highly advantageous
- Why Choose EDGE?
- Working at EDGE comes with a package that genuinely reflects how much we value our people.
- Salaries are highly competitive and tax-free and, depending on your role and seniority, benefits can include family visas, annual flight tickets, medical insurance for you and your dependants, and education allowances for your children.
- But the real investment goes further than compensation.
- Through our own learning academy and digital learning platform, there are extensive opportunities to develop your skills and advance your career.
- Add to that the freedom to innovate, strong career guidance, and the chance to work alongside world-class talent from across the globe, and EDGE becomes a place where you can keep growing, keep learning, and keep turning bold ideas into something real.
Candidate Privacy & Equal Opportunity Statement
Any information you share as part of your EDGE candidate profile or job application will be handled in accordance with applicable data protection and privacy regulations.
EDGE is an equal opportunity employer committed to building a diverse, inclusive, and high-performing workforce.
We believe every individual deserves to be treated with fairness, respect and dignity, and our employment decisions reflect that.
We do not discriminate on the basis of race, colour, nationality, ethnicity, religion, gender, marital status, age, disability, pregnancy or parental status, or any other characteristic protected by applicable law.
If you feel your skills, experience and potential are a strong match for a role, we encourage you to apply even if you don’t meet every requirement.
We are genuinely interested in what you can bring to EDGE.
As a global organisation, effective collaboration across international teams is central to how we work, so English proficiency is required for all roles unless otherwise stated in the job posting.
Please note that EDGE does not accept unsolicited resumes from recruitment agencies.
Any resumes in the absence of a formally executed agreement in place will be deemed the property of EDGE, and no placement fees or compensation will be payable in respect of such submissions.
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