Warehouse Supervisor
Role Overview
The hands-on Warehouse Supervisor leads daily operations in a fast-paced, lift-truck-intensive distribution environment.
The role is accountable for safe, accurate, and efficient receiving, put-away, replenishment, picking, shipping, transfers, and inventory control.
The supervisor coaches employees, manages priorities and exceptions, and uses data to improve safety, service, quality, and productivity.
Key Skills for This Role
Full Job Posting
About Walter Surface Technologies
Walter Surface Technologies provides surface-treatment technologies, abrasives, tools, power tools, chemical and safety solutions, and welding-process solutions for metalworking.
Position Summary
The hands-on Warehouse Supervisor leads daily operations in a fast-paced, lift-truck-intensive distribution environment.
The role is accountable for safe, accurate, and efficient receiving, put-away, replenishment, picking, shipping, transfers, and inventory control.
The supervisor coaches employees, manages priorities and exceptions, and uses data to improve safety, service, quality, and productivity.
Warehouse Leadership and Operations
- Lead shift start-up meetings, assign labor and equipment, manage priorities and backlog, support shift handovers, and maintain a visible floor presence.
- Ensure accurate, real-time WMS/RF transactions and quickly resolve system, location, inventory, and transaction errors.
- Manage cycle counting, inventory and location accuracy, discrepancy investigations, and root-cause corrective actions.
- Ensure operator authorization and inspections, escalate equipment defects, and enforce VNA, racking, pedestrian, charging, and dock safety procedures.
Performance and Team Development
- Plan staffing based on workload, monitor productivity, manage overtime, support cross-training, track attendance, and confirm task qualifications.
- Monitor safety, productivity, accuracy, on-time shipping, damages, backlog, labor utilization, and equipment downtime; use KPIs to address issues.
- Maintain SOPs and standard work, conduct root-cause analysis, and support 5S, safety, quality, and productivity improvements.
- Coordinate with customer service, transportation, planning, purchasing, and operations to resolve order, inventory, and shipping issues.
- Coach, train, and develop employees; support onboarding, skills development, performance feedback, and employee communication.
Qualifications
- Minimum 5 years of warehouse, distribution, manufacturing, or logistics experience.
- At least 2 years of direct employee supervision in a WMS and material-handling-equipment environment.
- Strong hands-on WMS/RF, inventory-control, cycle-counting, warehouse KPI, Excel, and data-analysis experience.
- Strong communication and floor-leadership skills, including coaching and cross-department coordination.
- VNA experience is strongly preferred; high-volume, high-SKU, RF-directed, lift-truck, racking, dock, or safety-procedure experience is preferred.
- Lean, 5S, root-cause analysis, or continuous-improvement experience is an asset.
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