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Warehouse Supervisor
Rhenus Group
Nuneaton, GBR
Full-time
Mid
Onsite
Discovered 2 weeks ago
sap
Key Skills for This Role
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Full Job Posting
Key Responsibilities
- Allocate labour and resources to meet daily outbound/inbound workloads.
- Manage workflow across picking, packing, replenishment, loading, and goods-in activities.
- Ensure on-time dispatch and adherence to customer KPIs (OTIF).
- Lead, coach, and motivate warehouse colleagues to deliver high performance.
- Conduct daily briefings and ensure effective communication across shifts.
- Manage absence, timekeeping, performance, and conduct.
- Support recruitment and onboarding of new team members.
- Ensure adherence to Health & Safety, site rules, and safe systems of work.
- Promote a strong safety culture, leading by example and ensuring PPE compliance.
- Conduct incident investigations, near miss reporting, and corrective actions.
- Ensure WMS accuracy and rigor in scanning and stock movement processes.
- Support cycle counts, inventory investigations, and stock integrity improvements.
- Resolve discrepancies and escalate issues where required.
- Identify and implement improvement opportunities (Lean / waste reduction).
- Ensure adherence to Standard Operating Procedures (SOPs).
- Support the rollout of new processes, systems, or customer implementations.
- Drive productivity, cost efficiency, and quality improvement
- Productivity (units per hour / cost per unit)
- Accuracy (pick accuracy, stock accuracy)
- Service performance (OTIF / DIFOT)
- Engagement and H&S performance (near misses reported, absence levels)
What You Bring:
- Key Skills & Competencies
- Strong leadership with ability to motivate and engage teams.
- Good knowledge of warehouse processes and 3PL operations.
- Competent in Warehouse Management Systems (WMS) and Microsoft Office (particularly Excel).
- Excellent communication, problem-solving, and decision-making skills.
- Ability to work effectively in a fast-moving, customer-focused environment.
- Previous supervisory experience within warehousing, logistics, or 3PL (essential).
- Working knowledge of WMS (e.g., Manhattan, SAP EWM, Blue Yonder) desirable.
- Proven experience delivering against KPIs and service levels.
- Experience with continuous improvement / lean methodologies beneficial.
- GCSEs/NVQ Level 2 or equivalent (minimum).
- FLT licence (Reach/Counterbalance) desirable based on site needs.
- Health & Safety qualification (IOSH Working Safely / Managing Safely) advantageous.
- Leads by example – visible, engaged, and approachable.
- Customer-focused and service-driven.
- Resilient under pressure, able to prioritise and adapt.
- Fair and consistent approach when managing people and performance.
Qualifications
- Key Skills & Competencies
- Strong leadership with ability to motivate and engage teams.
- Good knowledge of warehouse processes and 3PL operations.
- Competent in Warehouse Management Systems (WMS) and Microsoft Office (particularly Excel).
- Excellent communication, problem-solving, and decision-making skills.
- Ability to work effectively in a fast-moving, customer-focused environment.
- Previous supervisory experience within warehousing, logistics, or 3PL (essential).
- Working knowledge of WMS (e.g., Manhattan, SAP EWM, Blue Yonder) desirable.
- Proven experience delivering against KPIs and service levels.
- Experience with continuous improvement / lean methodologies beneficial.
- GCSEs/NVQ Level 2 or equivalent (minimum).
- FLT licence (Reach/Counterbalance) desirable based on site needs.
- Health & Safety qualification (IOSH Working Safely / Managing Safely) advantageous.
- Leads by example – visible, engaged, and approachable.
- Customer-focused and service-driven.
- Resilient under pressure, able to prioritise and adapt.
- Fair and consistent approach when managing people and performance.
About Rhenus Group
Logistics & Supply Chain Services39000 employeesFounded 1912
A global logistics services provider specializing in supply chain solutions.
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