Warehouse Supervisor

Hiring for the following location(s):

• Houston, TX, USA

About Carrier Enterprise and What We Offer

• Carrier Enterprise (CE) is a leading national distributor of residential and light commercial HVAC products, parts, and supplies, serving licensed HVAC/R dealers and contractors across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With 200+ locations, we deliver top-quality HVAC/R solutions where our customers need them most. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. Learn more about us at carrierenterprise.com.

Benefits

• Health Insurance
• Health Savings Account (HSA)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Employee Assistance Program (EAP)
• Tuition Reimbursement and Professional Development Opportunities
• Paid Vacation and Sick Time
• Company-Paid Holidays
• 401(k) Plan with Employer Match
• Employee Discount Program
• Company-Paid Volunteer Time Off
• Company Website: www.carrierenterprise.com

Job Summary

Essential Duties and Responsibilities

• Operational Accuracy: Maintain high levels of accuracy in daily receiving operations.
• Team Supervision: Supervise and assign tasks to Warehouse Associates based on business needs and customer priority.
• Process Improvement: Review warehouse processes to ensure smooth and efficient operations. Update any changes to receiving processes and retrain warehouse personnel as needed.
• Facility Management: Coordinate product flow, facility layout, security, and maintenance activities.
• Logistics Management: Oversee the partnership with LTL (less than a load) providers, including cost control, damage claim rate, and customer satisfaction.
• Inbound Management: Ensure inbound trucks are efficiently unloaded and that all products are properly received and put away in the correct locations.
• Staff Management: Manage staff scheduling and attendance based on the needs of the warehouse.
• Performance Management: Manage individual staff performance through ongoing feedback, support, and provision of resources.
• Culture Promotion: Promote a culture of high performance, customer service, and accountability.
• Effective Communication: Communicate effectively through email to internal and external customers.
• Cost Management: Ability to manage and drive a team effectively to reduce cost and labor spend while maintaining best-in-class services.

Qualifications

• Excellent customer service skills, computer skills, and attention to detail required.
• Excellent communication and interpersonal skills required.
• Associate degree preferred.
• HVAC experience preferred.
• Proficient in Excel/Word/Outlook.

Requirements

• High School diploma or equivalent.
• Minimum 5 years of warehouse leadership experience.

Equal Opportunity Statement

Status

Position Type

Company