Warehouse & QA Officer

Role overview

Key responsibilities

• Coordinate quality administration; maintain SOPs, work instructions, and environmental and safety documentation.
• Support production targets, weighbridge operations, raw material receivals and stock management; support stocktakes and quality checks.
• Ensure staff follow safety, environmental and quality requirements; participate in customer complaint investigations.
• Manage in-process testing, retention samples and laboratory records; prepare and dispatch samples to external laboratories.
• Train site personnel on quality procedures; participate in HACCP, FeedSafe and internal audits and serve as contact for external auditors.
• Maintain cleanliness in quality and testing areas; record, investigate and close out risks, hazards and non-conformances.
• Support compliance documentation and continuous improvement meetings and initiatives.

Skills and experience

• Competent understanding of HACCP; strong administration capability and proficiency with MS365 and Microsoft Office.
• High attention to detail, strong written and verbal communication, stakeholder collaboration and problem-solving skills.
• Knowledge of organisational procedures and administrative processes; confidence to escalate issues when needed.
• Exposure to FMCG or manufacturing environments, MRP2 or ERP systems, and production operations or feedmill systems are listed as relevant experience or knowledge.

Benefits

• Competitive salary and benefits, professional development and advancement opportunities, and a supportive, inclusive work culture.