Warehouse Administration Officer
Key Skills for This Role
Full Job Posting
Sydney Distribution Centre | $31.11ph + Super | Monday–Friday
O’Brien® Glass are seeking an experienced Warehouse Administrator with strong Customer Service capability to support our Wholesale team at the Padstow Distribution Centre. If you thrive in a fast‑paced environment, enjoy helping customers and want genuine career growth, this role offers an exciting opportunity.
You’ll play a key role in delivering excellent service to Wholesale customers purchasing glass products, while supporting smooth warehouse operations and administration.
Why Build Your Career with O’Brien®
$31.11 per hour + Super
Dayshift: 7:00am–3:00pm , with flexibility when operational needs change
Ongoing training, development and internal career pathways
Supportive, inclusive team culture
Incentive & recognition programs
Community service & volunteering leave
Employee discounts across O’Brien® services & partner brands
Future relocation to our Badgerys Creek National Distribution Centre (2027) — a modern, purpose‑built facility supporting long‑term growth
What You’ll Be Doing
Provide warm, professional customer service face‑to‑face and over the phone
Check stock availability using internal systems
Process EFTPOS payments
Complete general administration duties
Maintain accurate stock spreadsheets
Create and confirm pick slips
Complete invoicing and basic reporting
Book and consign transport when required
Build strong internal and external stakeholder relationships
Additional Responsibilities
- Alongside core warehouse administration, you will also:
- Support Emergency Freight by preparing paperwork, labels and ensuring same‑day dispatch requirements are met
- Manage invoice processing (Medius), including coding, tracking, updating files and resolving discrepancies
- Process Wholesale credit notes , confirm returns and assist with specific Wholesale admin tasks when required
- Coordinate and maintain timesheets for casual employees and support timesheet administration across the DC
- Arrange driver accommodation bookings and maintain accurate records
- Assist with new starter and casual onboarding , including induction paperwork and documentation
- Undertake cross‑training in Containers , developing capability to support container workflows and provide coverage when needed
- Provide general DC administrative support , including data entry, reporting, filing and assisting other teams during busy periods
About You
Excellent written and verbal communication skills
Previous experience in Administration and/or Customer Service (ideally within a warehouse or distribution environment)
Strong customer service capability
Ability to thrive in a fast‑paced environment
Excellent time management and attention to detail
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Able to work autonomously and collaboratively
A desire to learn, grow and build your career with O’Brien® Glass
The Perks
- Friendly and supportive team
- Ongoing learning and development
- Reward and recognition programs
- Genuine career development opportunities
You must have Full Australian Work Rights to be considered.
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- If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!
- At O'Brien® , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron ® , worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents
- Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use .
- Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.
About O'Brien
Vehicle and building glass repair provider offering electrical and plumbing services to Australian homes, businesses, and motorists.
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