Waitress (Premium F&B Sector)
Skills
About This Role
Position Summary
We are seeking an elegant, service-driven Waitress to join our premium Food & Beverage team.
The Waitress will deliver refined hospitality experiences, ensuring guests receive personalized, attentive service in line with luxury brand standards and Qatar’s operational requirements.
Key Responsibilities
- Welcome guests with warmth, professionalism, and brand-appropriate etiquette.
- Present menus with detailed knowledge of premium offerings, including wine pairings and specialty dishes.
- Provide recommendations tailored to guest preferences, enhancing the dining experience.
- Take precise orders and coordinate seamlessly with kitchen and bar staff.
- Serve food and beverages with finesse, ensuring correct presentation and timing.
- Anticipate guest needs, offering proactive service and discreet attention.
- Manage billing and payment transactions accurately and efficiently.
- Uphold hygiene, safety, and food handling standards in compliance with Qatar regulations.
- Maintain immaculate table settings and dining areas to reflect premium standards.
- Handle guest feedback with diplomacy, ensuring swift resolution and satisfaction.
& Skills
- Minimum 1–2 years’ experience in premium or fine-dining F&B service.
- Strong communication skills with fluency in English; Arabic or other languages are an advantage.
- Knowledge of fine dining etiquette, wine service, and premium menu items.
- Exceptional grooming and professional appearance.
- Ability to multitask and remain composed under pressure.
- Positive attitude, team spirit, and commitment to excellence.
- Flexibility to work shifts, weekends, and holidays.
Key Performance Indicators (KPIs)
- Guest satisfaction and repeat patronage.
- Accuracy and efficiency in order-taking and service delivery.
- Compliance with premium service standards and hygiene regulations.
- Contribution to outlet reputation and brand image.
- Team collaboration and operational support.
Employment Details
- **Location:** Qatar – Premium F&B outlets
- **Reports to:** Restaurant Supervisor / Outlet Manager
- **Contract Type:** Full-time
Application Question(s)
- Are you available to join immediately or any notice period
- Current or expected salary
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