Waitress - (Nationality - Bhutan and Indonesian Applicants only)

Overview

Service & Guest Care

• Greet family members and guests courteously and provide attentive, unobtrusive table service for meals, snacks and beverages.
• Present menus or meal plans, explain dishes when requested and follow any dietary instructions or cultural preferences.
• Serve food and drinks promptly, clear plates and tableware between courses and ensure an orderly, pleasant dining experience.
• Assist with special requests (e.g., children’s needs, elderly care, guest preferences) while maintaining discretion and respect for privacy.

Dining Room & Table Preparation

• Prepare dining tables according to household standards, including table settings, glassware, cutlery and appropriate linens.
• Ensure dining areas are clean, tidy and presented to a high standard before and after service.
• Arrange buffet or informal service when required and assist with setting up for small events or family gatherings.

Kitchen Coordination & Food Handling

• Liaise with household cook/chef to understand menus, portioning and timing; communicate any guest or family dietary needs.
• Assist with plating and final presentation as directed by the chef.
• Follow safe food handling, storage and hygiene practices at all times and maintain cleanliness of service equipment and trolley items.

Scheduling & Flexibility

• Work closely with the household’s main point of contact to coordinate meal times and service requirements.
• Be prepared to work flexible hours, including occasional early starts, evenings or weekends, to meet household needs and special events.

Household Support & Errands

• Run light errands related to dining and hospitality, such as collecting fresh produce, setting up supplies and assisting with basic grocery tasks as directed.
• Support other household staff when required, maintaining clear communication and teamwork.

Professional Standards & Confidentiality

• Maintain strict confidentiality and discretion regarding the family’s personal information and daily routines.
• Demonstrate punctuality, reliability and a calm, courteous demeanour under pressure.
• Adhere to household policies, health and safety procedures and any cultural or etiquette protocols in place.