Waitress - Arabic

About This Role

Company Description

Zaman Beirut Restaurant is dedicated to providing an authentic dining experience by offering traditional Lebanese cuisine with a modern touch. Situated in Deerfields Mall, Abu Dhabi, the restaurant creates an inviting atmosphere that reflects the warmth and hospitality of Lebanese culture. Zaman Beirut is recognized for its exceptional service and attention to detail, ensuring every guest enjoys a memorable culinary journey. The restaurant continually strives to deliver quality, authenticity, and excellent customer satisfaction.

Role Description

This is a full-time, on-site role for an experianced Waitress at Zaman Beirut Restaurant. The role involves welcoming guests, taking orders, serving food and beverages, and ensuring a seamless dining experience for all patrons. Responsibilities also include maintaining a clean and organized service area. Delivering exceptional customer service and demonstrating a good understanding of menu items are key aspects of this role.

Responsibilities:

• Greet and seat customers courteously upon arrival.
• Provide detailed menu explanations, including daily specials and allergy information.
• Take precise food and beverage orders and input them into the POS system.
• Collaborate with our barista to ensure efficient beverage service.
• Coordinate with kitchen staff to ensure timely delivery of food orders.
• Serve food using proper techniques and ensure order accuracy.
• Upsell food and beverage items throughout the dining experience.
• Monitor customer satisfaction and address any concerns promptly.
• Maintain table settings and cleanliness in the service area.
• Prepare to-go orders and process payments accurately.
• Perform additional duties as assigned, ensuring compliance with safety and hygiene protocols.

Qualifications:

• Arabic & English language proficiency is mandatory.
• Previous experience in a similar role preferred.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Attention to detail and a commitment to providing exceptional customer service.
• Knowledge of food safety and hygiene practices.

If you're ready to showcase your skills in both the culinary and beverage worlds and become an integral part of our team, we want to hear from you! Apply now

Join us in delivering unforgettable dining experiences to our valued customers!