Waitress

Role overview

Responsibilities

• Welcome guests, escort them to tables, present menus, explain dishes, and make recommendations.
• Accurately take orders and serve food and drinks to five-star service standards.
• Set up and maintain tables; check on guests and respond to requests, inquiries, feedback, and complaints.
• Coordinate with kitchen and bar teams; process bills and payments when required.
• Keep restaurant and service areas clean and follow food safety, hygiene, and health regulations.
• Support colleagues during busy services and special events.

Candidate requirements

• At least two years of waitress experience in a four- or five-star hotel or upscale restaurant.
• Luxury hospitality or fine-dining experience is highly preferred.
• Good English communication; additional languages are a plus.
• Strong customer service and interpersonal skills, professional grooming, positive attitude, attention to detail, and guest focus.
• Knowledge of food and beverage service standards and ability to work in a fast-paced environment.
• Comfortable with international guests and flexible shifts, including weekends and public holidays.
• Willing to relocate to the hotel location.

Compensation

• Competitive monthly salary; service charge and tips where applicable.
• Overtime paid according to applicable labour law.

Benefits

• Free accommodation and transport to and from work.
• Paid annual leave and public holidays, annual return air ticket, work visa and residence permit, medical insurance, and end-of-service gratuity under applicable law.
• Training and development opportunities and potential for long-term employment and career growth.

Schedule

• Full-time, six days per week with one day off.
• Shift-based schedule including morning, evening, weekend, and public holiday shifts.