Waitress
Role Overview
· Provides value added service to guests by providing high standards of service to meet or exceed guest expectations
· Communicates effectively with guests, co-workers and supervisors
· Demonstrates teamwork by co-operating and assisting coworkers as needed
· Performs other duties as necessary to provide service and teamwork
· Provides prompt, courteous service by bussing, serving and setting tables
· Accurately records, pre-checks and picks-up all food and beverage orders.
· Serves guests their food and beverage orders in prompt and courteous manner.
· Sets tables as needed prior to guest arrival.
· Contributes to guest satisfaction by attending to restaurant guest needs.
· Acquires a working knowledge of hotel, in-house facilities and local information to respond to guest questions in these areas as required.
· Informs Supervisor or manager of any guest dissatisfaction.
· Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
· Projects at all times, a favorable image of Best Western Plus Doha to the public.
Key Skills for This Role
Full Job Posting
About the hotel
Best Western Plus Doha is located in central Doha near business, leisure, and cultural attractions.
The hotel offers rooms and suites, a spa, fitness center, swimming pool, and restaurants serving international cuisine.
Responsibilities
- Provide high standards of guest service and communicate effectively with guests, coworkers, and supervisors.
- Bus, serve, and set tables; record, pre-check, pick up, and serve food and beverage orders promptly and courteously.
- Attend to restaurant guest needs and learn hotel facilities and local information to answer guest questions.
- Report guest dissatisfaction, problems, or unusual matters to a supervisor or manager.
- Maintain a favorable public image and assist coworkers as needed.
Requirements
- Related experience is required.
Compensation
- Salary depends on experience; no pay cadence or amount is stated.
Employment details
The description lists the role as full-time and contract, and separately repeats full-time.
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