Waiter/Waitress

Humble Grape Canary Wharf is looking for a passionate, friendly and enthusiastic Waiter/Waitress to join our team and help deliver the exceptional wine, food and hospitality experience we're known for.

This is a hands-on hospitality role for someone who loves being on the floor, enjoys connecting with guests and takes pride in creating memorable experiences through great food, wine and service.

We're looking for someone who brings positive energy, a genuine passion for hospitality and a willingness to learn. Whether you're already experienced in a restaurant or looking to develop your skills in a vibrant wine-led environment, we'd love to hear from you.

Delivering warm, friendly and attentive service to every guest

Welcoming guests, understanding their needs and helping them feel at home

Learning about our wines and helping guests discover bottles they'll love

Taking food and drink orders accurately and confidently

Describing dishes, recommending wine pairings and sharing the stories behind our wines

Working closely with the kitchen, bar and wider team to ensure smooth and efficient service

Maintaining excellent standards of presentation, cleanliness and organisation across the venue

Handling guest questions and feedback with a positive, professional attitude

Supporting your teammates during busy services and contributing to a strong team culture

Following service procedures, food safety standards and responsible alcohol service practices

Previous experience in a restaurant, bar or customer-facing hospitality role is preferred, but not essential for the right candidate

A genuine passion for hospitality and delivering excellent guest experiences

An interest in wine and a willingness to learn about different grapes, regions and producers

A friendly, confident and approachable personality

Strong communication skills and a positive, can-do attitude

The ability to work well under pressure in a fast-paced environment

A reliable, organised and proactive approach to work

Pride in personal presentation and attention to detail

Good spoken and written English

A team player who is happy to support colleagues and learn new skills

Full right to work in the UK

The opportunity to develop your hospitality skills within a growing business

A supportive team environment where your contribution is valued

Opportunities to build your wine knowledge and progress your career

Access to wine training and WSET development

Supplier trips, tastings and opportunities to discover exciting wines

A venue with its own identity, loyal guests and a welcoming team culture

The chance to learn from passionate hospitality professionals and grow with the business

50% staff discount across all Humble Grape venues

Training and development support, including WSET

Cycle-to-Work scheme

Supplier trips and wine tastings

Annual staff events

Reward & Recognition platform

Generous referral bonus programme

Free team meals

We're more than a wine bar. We're a movement built on sustainable, story driven wine, zero-waste dining and a genuine belief that great hospitality starts with great people.

Since 2009, we've built our business around passion, transparency and making wine approachable and inclusive for everyone.

We work closely with small, independent vineyards, focusing on organic, biodynamic and sustainably produced wines. We're equally passionate about our food, prioritising seasonal ingredients and a commitment to zero-waste dining.

At Humble Grape, we want our team to share the stories behind the wines, celebrate the people who make them and create exceptional experiences for every guest.

If you're passionate about hospitality, enjoy working with people and want to develop your skills in a business that genuinely cares about great wine, great food and great service, we'd love to hear from you.

No matter where you are in your hospitality journey, this is an opportunity to learn, grow and be part of something special.

Come and grow with Humble Grape Canary Wharf.

Salary: £17–£18 per hour