Waiter / Waitress
Skills
About This Role
About us
- At TU Holdings Group, we are committed to excellence and innovation across a diverse portfolio of businesses.
- Our operations span various sectors including food and beverage, retail, trading, sports and events, beauty and wellness, and engineering and consultation.
- TU Holdings Group is dedicated to continuous growth and development, always striving to meet the evolving needs of our customers and partners of ADNOC, Hilton Hotels & Resorts, Yas Bay, Abu Dhabi Airports, ALDAR, Holiday Inn, IHG Hotels & Resorts, SIEMENS & MIRAL.
- About job
- ***Position :-*** Waiter/ Waitress
- ***Location :*****-** Abu Dhabi
- ***Job Description :-***The Waiter/Waitress will be responsible for delivering exceptional guest service by ensuring prompt and accurate food and beverage delivery, maintaining a welcoming atmosphere, and addressing guest needs.
- This role requires excellent communication skills, attention to detail, and the ability to work effectively in a team-oriented, fast-paced environment.
- ***Responsibilities :-***
- Present menus, answer questions, and provide recommendations based on guest preferences.
- Take accurate food and beverage orders and ensure special requests or dietary needs are communicated to the kitchen.
- Serve food and drinks promptly, ensuring the correct presentation and temperature.
- Input orders into the restaurant’s POS system accurately.
- Monitor tables to ensure guest satisfaction throughout their dining experience.
- Coordinate with the kitchen and bar staff to ensure timely delivery of orders.
- Build rapport with guests to encourage repeat visits.
- Handle guest concerns or complaints professionally, escalating to management if necessary.
- Provide information about promotions, special events, or new menu items.
- Assist colleagues during busy periods to maintain smooth service.
- Work closely with the kitchen, bar, and other staff to ensure a cohesive guest experience.
- Participate in team meetings and provide feedback for service improvements.
- Ensure the food service areas and workstations are clean and organized.
- Follow all health and safety guidelines regarding food handling and hygiene.
- Inform kitchen staff of any feedback or issues reported by customers.
- Prepare tables before service, including setting up utensils, napkins, and glassware.
- Regularly check on guests, refill beverages, and promptly clear empty dishes.
- Ensure tables are cleaned and reset for the next guests efficiently.
- ***Experience:*** Previous UAE experience in a restaurant or food service role is preferred.
Skills
- Strong communication skills.
- Ability to multitask and work in a fast-paced environment.
- Attention to detail, especially in food presentation and order accuracy.
- Physical Demands: Ability to stand and walk for extended periods, and lift and carry heavy trays of food.
- Team Player: Willingness to assist both the kitchen and service teams to ensure smooth dining service.
- What’s Next?
- Once receiving your application, our recruiting team will screen and match your skills, experience, and potential team fit against the role requirements.
- We ask for your patience as the team completes the volume of applications with a reasonable timeframe.
- ***We invite you to get to know more about our company by visiting https://tuholdings.ae/ and follow us on LinkedIn , Instagram , Facebook .***
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