Waiter

Business Introduction

Job Title

Role Summary

Role Profile

• Greet guests warmly and ensure a welcoming atmosphere.
• Present menus and assist guests in making menu selections.
• Take accurate food and beverage orders and enter them into the POS system.
• Serve food and beverages promptly and professionally.
• Ensure tables are properly set, cleared, and cleaned before and after service.
• Provide information about menu items, ingredients, and promotions.
• Upsell food and beverage items to increase revenue.
• Respond to guest inquiries, feedback, and complaints courteously and effectively.
• Coordinate with kitchen and bar staff for timely and accurate order preparation.
• Maintain cleanliness and organization of the service area.
• Follow all hygiene, health, and safety regulations.
• Assist with stock rotation, replenishment, and inventory as required.
• Support team members during busy periods or special events.
• Adhere to VOX Cinemas and MAF Entertainment service standards and policies.

Requirements

• Minimum 1 year of experience in F&B or hospitality; cinema or restaurant experience preferred.
• Strong communication and customer service skills, with a friendly and professional attitude.
• Ability to work under pressure in a fast-paced, guest-facing environment.
• Flexible to work shifts, including evenings, weekends, and public holidays.
• Adherence to hygiene, grooming, and uniform standards at all times.

What We Offer

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.