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Visitor Experience Representative

Diocese of St. Augustine
Saint Augustine, USA
Part-time
Entry
Onsite
Discovered 1 months ago

Full Job Posting

Visitor Experience Representative

  • Greet visitors/pilgrims with a friendly disposition and hospitable attitude.
  • Conduct tours and education programs as needed.
  • Monitor care of the Cathedral Basilica and grounds with the Parish Manager and maintenance staff.
  • Collaborate with the Cathedral Basilica facilities staff to keep a high level of cleanliness in and around the Cathedral Basilica space and monitor climate/environmental conditions.
  • Assist the Parish Manager to prepare the Cathedral Basilica for major annual events.
  • A basic understanding of history as it relates to St. Augustine and Florida.
  • High school degree, history, local history background helpful.
  • Ability to work independently or as part of a team.
  • Ability to work well with a variety of people from various backgrounds and cultures.
  • Fluency in Spanish is helpful.
  • Responsible, friendly, good-humored, and service-oriented.
  • Ability to demonstrate and maintain a high level of customer service.
  • Effective and exceptional verbal communication skills.
  • Ability to maintain a professional attitude and appearance that positively represents the Catholic Church.
  • General computer skills, including proficiency with accessing internet and email.
  • Creativity and orientation towards problem-solving.
  • Flexible schedule, including weekends and holidays for events is required.
  • Must be able to lift boxes of up to 20 pounds and close facilities as needed.
  • Ability to spend more than 50% of the typical workday walking, sitting, and standing.
  • Knowledge of site security and risk management.

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