Virtual RM-VRM

Location: Ahmedabad

Experience: 7 - 7 Years

Business Unit: Virtual Relationship Banking

Job Type: Permanent

Openings: 30

Virtual Relationship Manager

Virtual Relationship Banking

Virtual Relationship Banking Head

Sales, Individual Role

Engage regularly with customers to provide a superior digital experience and meet financial needs through bank products. Enhance customer relationships while promoting digital banking and achieving portfolio benchmarks.

Engage with portfolio customers per contact policy.

Promote digital banking for superior service.

Resolve customer queries accurately.

Deepen relationships by cross-selling products.

Meet defined portfolio objectives.

Cross-sell products based on customer profiling.

Drive sales across all product segments.

Generate income at the customer level.

Achieve defined quality benchmarks.

Capture call interactions accurately.

Follow all systems and processes as per audit guidelines.

Submit financial transactions accurately and on time.

Submit customer base reviews and reports promptly.

Graduate.

Basic Banking, Communication.

Customer engagement, Sales acumen, Digital banking promotion, Relationship management, Compliance adherence.

Customers, Virtual Relationship Banking Head, Unit Head, Region Head, Sales Managers.