workable
Virtual Receptionist
NoGigiddy
Baltimore, USA
Full-time
Mid
Remote
Discovered 1 weeks ago
Communication
Key Skills for This Role
Communication
Full Job Posting
RESPONSIBILITIES
- Answer incoming calls, chats, and emails on behalf of NoGigiddy and partner clients in a courteous, professional manner
- Screen and route inquiries to the appropriate team members or departments
- Schedule appointments, manage calendars, and send confirmation communications
- Take accurate messages and ensure timely follow-up on all open items
- Maintain a virtual front desk presence during designated business hours
- Update contact records and intake forms using our CRM tools
- Handle a high volume of communications efficiently without sacrificing warmth or accuracy
REQUIREMENTS
- No degree required
- Prior customer-facing experience is a plus but not required
- Clear, professional verbal and written communication skills
- Strong organizational skills and the ability to multitask across channels
- Comfortable with basic scheduling software, Google Workspace, or similar tools
- Reliable internet, a quiet workspace, and a quality headset or microphone
- Dependable — being on time and available during scheduled hours is non-negotiable
Preferred Qualifications
- Prior customer-facing experience is a plus but not required
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