Village Administrator

Nestled in the heart of Sydney's beautiful Northern Beaches, Dee Why Gardens is a modern retirement village surrounded by beautifully landscaped gardens and a warm, welcoming community.

No two days are the same in this role. One moment you might be greeting residents and visitors at reception, the next you're coordinating contractors, supporting village operations, helping organise community events, or preparing communications that keep residents informed and connected.

Working closely with the Village Manager, you'll help ensure the village operates smoothly while creating positive experiences for everyone who walks through our doors.

In this role, you'll:

Welcome residents, visitors and contractors with warmth and professionalism

Manage reception and respond to phone, email and in-person enquiries

Provide administrative support across village operations

Maintain accurate records and assist with invoice processing

Coordinate contractor inductions and support safety and compliance activities

Create newsletters and community communications

Help deliver village events, activities and resident initiatives

Provide general support to ensure the village continues to run smoothly

How You’ll Make an Impact For this role, you will have excellent diligence and organisational skills, coupled with the ability to work autonomously and collaboratively to complete tasks. Your strong customer service skills will allow you to effectively consult with our residents and visitors.

To be successful in your application, you will have the following;

Administration and demonstrated customer service experience

Demonstrated experience using Microsoft Office (Outlook, Word, Excel) and ability to pick up new systems

Excellent communication skills, both verbal and written, with the ability to engage effectively with a diverse community

Exceptional interpersonal skills with a friendly, approachable personality that helps build trust and rapport with residents, families, and team members

Be highly organised and able to prioritise competing tasks

Willingness to learn and professionally develop

A professional, initiative-taking and can-do attitude

Current First Aid/CPR – Or willing to obtain

Current Australian Drivers Licence

With 65+ villages, 15,000 residents and 800 team members nationwide, Keyton is one of Australia's leading owner and operators of retirement living communities. For over 30 years, we've been creating places where residents and employees alike can thrive, connect and feel a true sense of belonging.

If you’re passionate about leading a vibrant and caring community for retirees, we’d love to hear from you! Apply now and be a part of something truly special.

Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Village Administrator opportunity and explain how your skills, qualifications and interests align with our requirements.

Please note : The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October.