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Vice President Securities Services Operations Transformation Manager

JPMorgan Chase
Plano, USA
Full-time
Director · 10+ years experience
Onsite
Discovered 4 days ago
alteryxconfluencejirasharepointtableau

Full Job Posting

Job responsibilities

  • Lead the transformation of strategic plans into high-impact programs and projects, delivering results across multiple business areas
  • Translate strategic goals into multi-year roadmaps and quarterly execution plans, including milestones, runbooks, and measurable targets
  • Coordinate delivery across business, operations, and technology teams, embedding in workstreams to drive decisions and outcomes
  • Partner with stakeholders to define priorities and requirements, translating them into clear scope, timelines, and acceptance criteria
  • Engage senior stakeholders with regular program updates, escalating risks and resolving issues to maintain momentum
  • Define and manage objectives and key results (OKRs) and key performance indicators (KPIs) across quality, cost, and time, including metric definitions, data sources, and accountability by workstream
  • Build and maintain dashboards and scorecards, leading routine performance reviews to identify bottlenecks and drive actions to closure
  • Use operational data (e.g., throughput, defects, and cycle times) to prioritize highest-value interventions and track realized benefits
  • Design and deliver scalable operational solutions that drive measurable value in quality, efficiency, and cycle time
  • Own portfolio governance, including risks, assumptions, issues and dependencies (RAID) management, dependency mapping, delivery cadence, and executive updates with clear decision points
  • Produce executive-ready artifacts throughout the lifecycle, including business cases, process flows, gap analyses, governance packs, operating model documentation, future-state models, and stakeholder updates
  • 10+ years of experience leading complex, multi-workstream transformation programs with measurable outcomes across cross-functional stakeholders
  • Strong program management discipline, including roadmap planning, milestone and critical path management, governance forums, and timely escalation and resolution of blockers
  • Strong analytical and problem-solving skills, with the ability to structure ambiguity into clear options, recommendations, and executable delivery plans
  • Proven ability to influence outcomes at all levels and navigate complex organizations to accelerate decisions, align stakeholders, and drive accountability
  • Excellent written and verbal communication skills, including the ability to create executive-ready narratives, governance materials, and status reporting under tight timelines
  • Demonstrated experience defining and driving objectives and key results (OKRs) and key performance indicators (KPIs), using data to manage performance and track benefits realization
  • Demonstrated proficiency in data analysis and insight generation, including interpreting models, identifying drivers, and producing actionable insights to improve execution
  • Proven conflict management capability, including surfacing issues early, facilitating productive discussions, and enabling win-win solutions through collaboration and negotiation
  • Advanced proficiency with common delivery and analytics tools (e.g., Jira, Confluence, SharePoint, Excel, Tableau) to support delivery tracking, documentation, and reporting
  • Experience with Alteryx to build repeatable data preparation, automation, and operational analytics workflows
  • Experience implementing automation to streamline workflows, improve operational efficiency, and support scalable process improvements
  • Experience fostering innovation and mentoring team members to strengthen problem-solving and program management capabilities
  • Experience partnering across more than one function or line of business to deliver shared outcomes in a matrixed environment
  • Demonstrated ability to identify opportunities for artificial intelligence and automation integration within operational workflows, including experience evaluating, implementing, or governing AI-enabled solutions to enhance delivery, decision-making, and outcomes

Required qualifications, capabilities and skills

  • 10+ years of experience leading complex, multi-workstream transformation programs with measurable outcomes across cross-functional stakeholders
  • Strong program management discipline, including roadmap planning, milestone and critical path management, governance forums, and timely escalation and resolution of blockers
  • Strong analytical and problem-solving skills, with the ability to structure ambiguity into clear options, recommendations, and executable delivery plans
  • Proven ability to influence outcomes at all levels and navigate complex organizations to accelerate decisions, align stakeholders, and drive accountability
  • Excellent written and verbal communication skills, including the ability to create executive-ready narratives, governance materials, and status reporting under tight timelines
  • Demonstrated experience defining and driving objectives and key results (OKRs) and key performance indicators (KPIs), using data to manage performance and track benefits realization
  • Demonstrated proficiency in data analysis and insight generation, including interpreting models, identifying drivers, and producing actionable insights to improve execution
  • Proven conflict management capability, including surfacing issues early, facilitating productive discussions, and enabling win-win solutions through collaboration and negotiation
  • Advanced proficiency with common delivery and analytics tools (e.g., Jira, Confluence, SharePoint, Excel, Tableau) to support delivery tracking, documentation, and reporting
  • Experience with Alteryx to build repeatable data preparation, automation, and operational analytics workflows

Preferred qualifications, capabilities and skills

  • Experience with Alteryx to build repeatable data preparation, automation, and operational analytics workflows
  • Experience implementing automation to streamline workflows, improve operational efficiency, and support scalable process improvements
  • Experience fostering innovation and mentoring team members to strengthen problem-solving and program management capabilities
  • Experience partnering across more than one function or line of business to deliver shared outcomes in a matrixed environment
  • Demonstrated ability to identify opportunities for artificial intelligence and automation integration within operational workflows, including experience evaluating, implementing, or governing AI-enabled solutions to enhance delivery, decision-making, and outcomes

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