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Vice President Information Technology-ARMC(Days)-FT
Adena Health
Chillicothe, USA
Full-time
Executive · 10+ years experience
Onsite
Discovered 2 days ago
Full Job Posting
What You’ll Do
- The Vice President, IT Operations reports to Adena Health’s Chief Information and Digital Officer (CIDO) and leads enterprise IT service delivery, infrastructure, and application operations. The role is accountable for a responsive Service Desk, disciplined 24/7 operational monitoring, resilient hybrid infrastructure, reliable enterprise applications, rapid incident recovery, and consistent technology experience across clinical and business locations. As a member of the IT leadership team, the VP translates strategy into secure, reliable, and supportable technology services with measurable performance, clear accountability, and disciplined financial stewardship. The VP Information Technology will ensure that the health system network is current with the information systems standards set by the Joint Commission for Accreditation of Healthcare Organizations (JCAHO) and regulatory entities.
- Minimum Qualifications Required Educational Degree: Bachelor's Degree Major/Area of Concentration: Related Discipline Preferred Education: Master's Degree Required Certifications, Credentials and Licenses: De-escalation training within 6 months.
- Preferred Certifications, Credentials and Licenses
Required Experience
- 10+ years of experience in managing functions and departments dealing with information handling, work flow and systems; 3-5 years direct management of a major IT operation; Strong command of IT service management, Service Desk operations, hybrid infrastructure, enterprise applications, monitoring, major incident and problem management, change control, continuity/disaster recovery, vendor management, budgeting, and performance analytics. Working knowledge of cloud and on-premises infrastructure, cloud and platform engineering, networking, collaboration, backup and recovery, infrastructure automation, enterprise architecture, application lifecycle management, and integration technologies.
- Preferred Experience: ITIL certification; cloud, service-management, or related technology certification. Experience leading infrastructure modernization, cloud adoption, application portfolio rationalization, managed services, automation, service integration, or enterprise technology operating-model improvement. Extensive knowledge of healthcare information technology, expert financial management, and strong leadership skills. Demonstrated knowledge of HIPAA requirements and HITRUST frameworks, with experience managing compliant healthcare technology operations and controls.
- Job Specific Knowledge, Skills & Abilities Extensive knowledge of healthcare information technology, general, and financial management and strong leadership skills
- Job Specific Essential Functions Provides strategic and operational leadership for IT operations, infrastructure, enterprise applications, end-user support, and technology services to ensure reliable, secure, resilient, and responsive operations across the health system.
- Develops and executes technology strategies, operational plans, architecture standards, roadmaps, and lifecycle priorities aligned with the health system’s strategic, clinical, operational, growth, and facility objectives.
- Partners with the CIDO, organizational leaders, clinical leaders, and operational leaders to translate organizational priorities and business needs into technology strategies, investments, priorities, and service improvements.
- Establishes and maintains technology policies, standards, operating models, and governance practices that promote consistent, efficient, and effective technology services across the health system.
- Establishes and monitors IT service performance standards and key performance indicators and drives continuous improvement in system availability, service delivery, incident resolution, operational resilience, and customer experience.
- Provides leadership and accountability during major technology incidents, ensuring timely response, effective communication, service restoration, root-cause analysis, and resolution of systemic or recurring issues.
- Ensures technology operations and service-delivery priorities support safe, reliable, and efficient patient care and minimize technology-related disruption to clinical and business operations.
- Identifies and evaluates emerging technologies, industry trends, and opportunities and recommends technology investments that support organizational strategy, clinical care, operational effectiveness, and future growth.
- Leads technology evaluation, selection, implementation, optimization, and lifecycle management processes, including oversight of major hardware, software, technology vendors, and managed service relationships.
- Partners with the CIDO and Finance to develop and manage IT operating and capital budgets, technology investments, workforce capacity, vendor performance, contracts, licensing, and managed services while ensuring achievement of established financial objectives.
- Ensures business continuity, disaster-recovery readiness, operational resilience, and appropriate recovery capabilities for critical technology systems and services.
- Ensures technology operations and controls support cybersecurity requirements, regulatory compliance, audit readiness, privacy and security expectations, and enterprise risk-management objectives.
- Recruits, develops, engages, and retains high-performing technology teams while establishing clear accountability, decision rights, succession plans, performance expectations, and service ownership.
- Communicates technology performance, operational risks, service issues, investment requirements, and strategic tradeoffs to senior leadership and appropriate governance bodies to support informed decision-making.
- Serves as a senior technology advisor and subject-matter resource to organizational leaders, clinical and operational leaders, and appropriate Board committees on matters related to technology operations, infrastructure, investments, performance, and risk.
- Maintains a system-wide perspective on technology operations, balancing entity and departmental needs with enterprise standards, scalability, efficiency, security, reliability, and overall health system priorities.
- Promotes a culture of accountability, collaboration, continuous improvement, innovation, and service excellence across Information Technology, ensuring technology teams remain responsive to the evolving needs of patients, caregivers, providers, and the organization.
- Why Caregivers Stay?
- Reliable compensation
- Strong healthcare coverage options
- 3.5% retirement match with automatic annual increase
- PTO that grows with tenure
- Visible leadership impact within a regional health system
- Ready to Explore?
- If you’re seeking meaningful professional work where strategy meets community impact — we’d love to connect. Apply today to be connected directly with a Talent Acquisition representative!
- Adena Health System is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with disability or any other protected class
Preferred Qualifications
- Preferred Experience: ITIL certification; cloud, service-management, or related technology certification. Experience leading infrastructure modernization, cloud adoption, application portfolio rationalization, managed services, automation, service integration, or enterprise technology operating-model improvement. Extensive knowledge of healthcare information technology, expert financial management, and strong leadership skills. Demonstrated knowledge of HIPAA requirements and HITRUST frameworks, with experience managing compliant healthcare technology operations and controls.
About Adena Health
Hospitals & Health Systems4000 employeesFounded 1895
A nonprofit health system serving southern Ohio.
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