Vice President, Global Spa & Wellness

Job Summary

Strategic Leadership & Business Development

• Defines and implements brand specific global spa and wellness visions that differentiate each of the brands in the luxury portfolio and positions the brands as innovators in holistic wellbeing.
• Owns the long-range strategic plan for the wellness and spa portfolio, ensuring alignment with company goals and brand standards.
• Champions a culture of continuous innovation by researching and translating global trends into actionable strategies.
• Identifies, vets, and pursues new business opportunities and strategic partnerships that drive revenue and enhance brand positioning.
• Serves as the executive brand ambassador, articulating the value proposition of wellness and spa to all stakeholders.
• Partners with senior leadership to embed wellness into the broader luxury guest journey, from design and development through operations and brand marketing.

Program Development & Execution

• Sets the global vision for comprehensive, guest-centric wellness offerings, including personalized and culturally relevant wellness journeys
• Partners with continent spa/ wellness lead to ensure pull through
• Directs the design, development, and roll-out of new wellness and spa programs, ensuring scalability, profitability, and flawless execution.
• Curates and evolves signature spa concepts, rituals, and brand-defining wellness experiences.
• Defines global standards and specifications for all wellness, fitness and spa facilities and services.
• Oversees the overall direction for the spa retail portfolio by brand, guiding product selection and merchandising.

Financial & Operational Management

• Supports spa and wellness operations across the global portfolio, ensuring consistency, profitability, and service excellence.
• Establishes operating standards, KPIs, and performance metrics to drive guest satisfaction, revenue growth, and brand equity.
• Analyzes performance data, financial statements, and key metrics to measure the success of initiatives and the global spa business.
• Utilizes financial acumen and leverages data and guest insights to inform strategic decisions and present financial performance to executive leadership.
• Collaborates with Brand, Development, Design, and Finance teams to ensure spa and wellness components enhance both ROI and brand differentiation.
• Drives spa and wellness revenue through programming, retail, membership, partnerships, and new business models.

Team Leadership & Talent Management

• Builds, inspires, and mentors a global team of discipline experts in the field acting as a resource.
• Fosters a high-performance culture focused on collaboration and excellence.
• Recruits, develops, and implements a robust succession strategy for key leadership roles across both above and at property level.
• Champions learning and development initiatives that position colleagues as world-class wellness practitioners.

Communication & Stakeholder Management

• Acts as a Discipline Expert and central liaison and trusted advisor between Global Operations, Continent leadership, Brands, and other enterprise stakeholders.
• Regularly presents to and influences executive leadership on the strategic direction and performance of the portfolio
• Partners with Brand and Marketing teams to define the go-to-market strategy and direct global public relations efforts for the wellness portfolio.