Vice President, Enterprise Technology Command Center, Major Incident Manager, DTI Site Reliability Engineering
Role Overview
VP, Major Incident Manager Team lead for ETCC SRE Operations, is responsible for the end-to-end management of critical and major incidents impacting DBS's technology services.
This role focuses on minimizing service disruption, restoring service rapidly, and driving continuous improvement in incident response processes.
The Major Incident Manager will lead cross-functional teams during incidents, ensuring clear communication, effective problem resolution, and adherence to SRE principles for reliability and operational excellence.
Key Skills for This Role
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About DBS
Multinational banking and financial services corporation headquartered in Singapore.
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