Company Site
VIC Development Training Manager
Ralph Lauren
Beverly Hills, USA
Full-time
Mid
Hybrid
USD 1000000-1000000 yearly / year
Discovered 1 months ago
Full Job Posting
ESSENTIAL DUTIES & RESPONSIBILITIES
- Develop strategies to expand our VIC base that drive customer engagement, loyalty, and revenue growth
- Develop VIC room and floor strategy with store renovation
- Collaborate with Store Director to create effective VIC acquisition plans aligned to overall Store strategy
- Work with cross-functional partners in Store Operations, Marketing, Buying & Planning to align VIC in-store strategies with broader business objectives.
- Cultivate and nurture deep relationships with existing clients to identify upsell and cross-sell opportunities
- Develop customized solutions to meet VIC needs and maximize on client lifetime value
- Leverage Clientelling tools and resources; compile feedback and contribute towards ongoing improvements to company client development processes and technological solutions
- Develop strategic growth plan for Million Dollar Sellers
- Educate Sales Professionals on best practices on strategies and tactics targeted at VICs
EXPERIENCE, SKILLS & KNOWLEDGE
- Proven success in driving client engagement and relationship management
- Deep understanding of the luxury client and consumer behavior
- Past experience in Retail Leadership
- Ability or aptitude to learn technical applications quickly
- Exceptional team work and communication skills
About Ralph Lauren
Apparel & Accessories Retail23600 employeesFounded 1967
Global leader in design, marketing, and distribution of lifestyle products.
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