Veterinary Technician / Client Care Representative

Position Details Role: Veterinary Technician / Client Care Representative Status: Full-time Compensation: A flexible approach to compensation that reflects your skillset and future performance Schedule: 36 hours per week with no nights, holidays, or on-call shifts Experience: At least 6 months of veterinary technician or veterinary assistant experience required

We’re a four-doctor, AAHA-accredited practice committed to providing unparalleled patient care, and we’re ready to add a Veterinary Technician / Client Care Representative to our dedicated team. This unique dual-role position is perfect for someone who enjoys both hands-on veterinary medicine and creating an exceptional experience for clients and their pets.

From Malamutes and Maine Coons to parakeets and pocket pets, we see it all! Our patients have access to services including laser therapy, rehabilitation, and nutritional and behavioral consultations. You’ll also have opportunities to expand your skills in areas like exotic animal medicine, acupuncture, and complementary medicine.

Kaibab Veterinary Clinic is more than a group of compassionate veterinary professionals—we’re a supportive team that wants you to bring your authentic self to work. Here, you can develop professionally while still making time for the things that make you, well, you. Want to tell us about your prized orchids or the latest chapter of your Golden Girls fan fiction? Please do. We know that happy, healthy team members are essential to comprehensive patient care.

Join a four-doctor, AAHA-accredited veterinary practice

Work with a diverse patient population, from dogs and cats to birds and pocket pets

Build experience across both clinical patient care and client service

Enjoy a schedule designed to support a healthy work-life balance

No nights, holidays, or on-call shifts

Receive mentorship and support as you grow your veterinary career

Expand your skills in exotic animal medicine, acupuncture, and complementary medicine

Gain exposure to laser therapy, rehabilitation, and nutritional and behavioral consultations

Work in a positive clinic culture where your authentic self is welcome

Take advantage of professional development and continuing education opportunities

Enjoy a break room stocked with snacks—because good veterinary medicine and good snacks make a pretty solid combination

Support veterinarians and fellow team members in providing compassionate, high-quality patient care

Safely and compassionately handle and restrain patients

Assist with examinations, treatments, diagnostics, and procedures within your training and experience

Obtain patient histories and vital information for the medical team

Assist with diagnostic sample collection and laboratory procedures as appropriate to your skill level

Prepare patients, equipment, and treatment areas for veterinary care

Provide attentive nursing and patient-care support

Maintain accurate and complete patient medical records

Keep clinical areas clean, organized, stocked, and ready for patient care

Continue developing your technical skills through mentorship and hands-on learning

Welcome clients and patients with warmth, professionalism, and compassion

Provide exceptional customer service throughout the client experience

Answer incoming calls and assist clients with questions and requests

Schedule appointments and coordinate client communications

Support client and patient check-in and checkout

Communicate clearly and compassionately with pet owners

Help connect clients with the appropriate members of the medical team

Maintain accurate client and patient information

Support an organized and efficient front desk and daily hospital workflow

Collaborate with veterinarians, technicians, assistants, and client care team members

Contribute to a positive experience for every client, patient, and teammate

At least 6 months of experience as a veterinary technician or veterinary assistant

A passion for providing compassionate, high-quality veterinary care

Comfort working directly with both patients and clients

Strong animal handling and patient-care skills

Excellent communication and interpersonal skills

A compassionate and professional approach to client service

Strong attention to detail and organizational skills

Ability to adapt between clinical and client-care responsibilities throughout the day

A collaborative, dependable, and team-focused attitude

Curiosity and enthusiasm for continued learning

Interest in developing new skills and exploring different areas of veterinary medicine

A willingness to bring your authentic self, your interests, your personality, and maybe even your favorite Golden Girls episode to the team

Mentorship and support as you continue growing your veterinary career

A schedule that supports a healthy work-life balance

A break room stocked with snacks

Opportunities to expand your skills in exotic animal medicine

Exposure to acupuncture and complementary medicine

Opportunities to learn about laser therapy and rehabilitation

A team that encourages you to keep learning and developing professionally

A workplace where individuality and authenticity are genuinely welcomed

A culture that recognizes happy, healthy team members are an important part of exceptional patient care

At Kaibab Veterinary Clinic, you don’t have to choose between developing your technical skills, connecting with clients, and being part of a team where you can actually be yourself. This dual-role opportunity gives you the chance to contribute across the hospital while learning from a supportive team and exploring areas of veterinary medicine that genuinely interest you.

So what are you waiting for? Bring your veterinary experience, your curiosity, your compassion, and whatever wonderfully specific hobby you’re currently obsessed with. Apply today, and let’s do this thing!

Diversity, equity, inclusion, and belonging are core values at Kaibab Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our workplace by bringing different perspectives and experiences. That’s why we’re committed to a culture where employees can be their authentic selves, feel a true sense of belonging, and are empowered to reach their highest potential.

Take care of your well-being with our comprehensive health and wellness benefits.

Medical, Dental, and Vision Insurance

Optional Life Insurance, Disability, and Accidental Insurance

EAP with counseling and mental health benefits

DVM Professional Liability Insurance fully covered

Licensure Fees, Professional & Association Dues

Secure your financial future with our range of offerings designed to promote your financial well-being.

401K with company contribution

Health Savings Account

Flexible Spending Account

EAP with Financial & Legal Advice/Services

Tuition Assistance Program

Employee Referral Bonus

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

Paid Time Off

Paid Holidays

Team Volunteer Opportunities

Unleash your potential and foster professional growth through our comprehensive education and training programs.

Vetcor University - training for skill development and career growth

Mentorship Program

CE Allowance and opportunities

Lend a Hand Program – increased pay to help a sister hospital

VetLife Days – rotate to a sister hospital