Veterinary Receptionist
Full Job Posting
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist is required
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About Caring Hands Rockville
At Caring Hands, everything we do is driven by compassion and a deep sense of purpose. Our approach to veterinary care is transparent, personalized, and rooted in trust—attracting a team of passionate professionals who live out our core values every day.
We lead with integrity, act with reliability, and support each other—and you—with a true Go Team mindset. Our goal is to create a welcoming space where both pets and their people feel seen, heard, and cared for.
We’re dedicated to meeting the unique needs of every patient and client, fostering a sense of community inside and outside our hospitals. United by a shared mission, we’re here to help you and your pet thrive—together
#VETASST
About Veterinary Practice Partners
Private equity-backed veterinary practice management and co-ownership group.
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