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Veterinary Receptionist
American Veterinary Group
Greensboro, USA
Full-time
Entry
Onsite
Discovered 1 weeks ago
Full Job Posting
Key Responsibilities
- Greet clients and their pets warmly and professionally upon arrival.
- Answer phones, schedule appointments, and manage the daily appointment schedule.
- Check clients and patients in and out efficiently.
- Provide excellent customer service and communicate clearly with clients.
- Maintain accurate client and patient records.
- Process payments, prepare invoices, and collect balances.
- Communicate client concerns, messages, and requests to the veterinary team.
- Assist with medication refill requests and other client needs according to clinic protocols.
- Recognize urgent situations and promptly notify the medical team.
- Assist with basic patient handling and safe movement of animals when needed.
- Maintain a clean, organized, and welcoming reception area.
- Work closely with doctors, technicians, assistants, and management to keep the clinic running smoothly.
- Handle difficult or emotional situations with patience, professionalism, and compassion.
- Follow all clinic policies, safety procedures, and confidentiality requirements.
Skills, Knowledge & Expertise
- Previous veterinary, medical, customer service, or receptionist experience preferred.
- Excellent communication and organizational skills.
- Comfortable working around dogs, cats, and other animals.
- Ability to multitask and remain calm in a fast-paced environment.
- Reliable, dependable, and team-oriented.
- Professional, compassionate, and positive attitude.
- Willingness to learn veterinary terminology and clinic procedures.
Job Benefits
- Competitive pay based on experience.
- Paid time off and holiday benefits.
- Employee discounts on veterinary services and products.
- Opportunities for professional growth and continuing education.
- Supportive, collaborative, and team-oriented work environment.
- Meaningful work helping pets and supporting their families.
- Training and mentorship to help you succeed in the role.
Requirements
- Previous veterinary, medical, customer service, or receptionist experience preferred.
- Excellent communication and organizational skills.
- Comfortable working around dogs, cats, and other animals.
- Ability to multitask and remain calm in a fast-paced environment.
- Reliable, dependable, and team-oriented.
- Professional, compassionate, and positive attitude.
- Willingness to learn veterinary terminology and clinic procedures.
About American Veterinary Group
Veterinary Services1600 employeesFounded 2015
Operator of veterinary hospitals and urgent care clinics.
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